Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Highgate is a premier real estate investment and hospitality management company with an impressive portfolio exceeding $15 billion in assets under management. Established as a pioneer in the hospitality sector, Highgate boasts a diverse global presence with over 400 hotels across North America, Europe, the Caribbean, and Latin America. This forward-thinking company has perfected the art of managing all phases of the property lifecycle, including planning, development, recapitalization, and disposition. Highgate's extensive experience and innovation are reflected in its broad array of bespoke lifestyle hotel brands, distinguished legacy brands, and independent hotels and resorts, each characterized by contemporary programming and... Show More
Job Requirements
- Must be able to lift up to 100 pounds occasionally
- Ability to stand for entire shift
- Flexible and long hours sometimes required
- Must communicate effectively verbally and in writing
- Ability to listen, understand and clarify guest and employee concerns
- Must be able to multitask and meet deadlines
- Attend all required meetings and trainings
- Maintain regular attendance in compliance with hotel standards
- Uphold high standards of personal appearance and grooming
- Comply with hotel standards and regulations
- Ability to handle problems proactively
- Must maintain confidentiality
- Willingness to cross-train in other hotel related areas
- Show initiative by anticipating guest and operational needs
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Strong verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Demonstrated problem-solving abilities
- Ability to maintain a friendly and courteous demeanor
- Capable of effective teamwork and collaboration
Job Duties
- Provide the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation
- Be attentive, friendly, helpful and courteous to guests, managers and fellow employees at all times
- Keep all work areas clean and properly stocked according to the current meal period
- Ensure all tables are cleaned and properly set according to property specific standards
- Break down trays of soiled dishes and linen in the dishroom area according to established standards
- Assist by pre-bussing tables and promptly resolve any guest requests
- Complete daily opening and closing duties and cleaning according to established side-work checklist
- Answer the phone in an attentive, courteous and efficient manner
- Assist fellow employees as needed throughout the shift
- Perform additional duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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