Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Caesars Entertainment, Inc. is the leading casino-entertainment company in the United States and ranks among the world's most diversified providers in its sector. Established in Reno, Nevada, in 1937, Caesars has continually expanded through the development of new resorts, acquisitions, and expansions across the country. The corporation operates primarily under high-profile brand names including Caesars, Harrah's, Horseshoe, and Eldorado. Known for its commitment to delivering impeccable service, operational excellence, and technological leadership, Caesars focuses heavily on building guest loyalty and creating extraordinary experiences. The company is deeply committed to its team members, suppliers, communities, and environmental sustainability, reflected in its... Show More
Job Requirements
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays
- shifts may change
- required to stand and walk
- use hands to finger, handle, or feel objects, tools, or controls
- reach with hands and arms
- talk and hear
- frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead
- specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Job Qualifications
- A high school diploma or GED equivalent is preferred
- must be at least 21 years of age
- knowledge of principles and processes for providing customer and personal services
- this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- managing one’s own time and the time of others
- giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- adjusting actions in relation to others’ actions
Job Duties
- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times
- set up and break down of assigned work stations and maintaining its cleanliness
- keep station full at all times, especially during peak business times
- responsible for informing customers of the ingredients when asked
- cover cashiers on breaks and take guests’ orders
- answer questions about food items, making recommendations upon request
- remove customers’ dirty dishes from tables during the course of their meal using trays
- assist hosts with seating guests if necessary
- resetting tables after they have been cleared
- roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- accurately and appropriately set up banquet functions
- clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen
- efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items
- have knowledge of customer alcohol limitations and company policy and procedure regarding limitations
- have complete knowledge of all casino events and promotional activities, and assist as needed
- keep work area in a clean and orderly manner
- adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same
- build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back
- perform other duties as assigned or reasonably requested by any member of management
- ensure at all times operating principles are being adhered to: clean, safe, friendly, fun
- use customer courtesy skills of Family Style Service to provide superior guest service
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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