Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
401k
Local discounts
Career Development
Training opportunities
Job Description
The Penrose Room Food Runner/Expeditor position is an exciting opportunity to join The Broadmoor, a world-renowned luxury resort and hotel known for its exceptional standards of service and prestigious accolades, including Forbes Five-Star and AAA Five Diamond recognition. The Broadmoor is committed to providing not only exceptional guest experiences but also a supportive and inclusive culture that values family, community, and professional growth for all team members. As one of the longest running Five-Star, Five-Diamond resorts globally, The Broadmoor stands as a beacon of excellence in the hospitality industry, delivering refined service, elevated cuisine, and timeless luxury to its guests.... Show More
Job Requirements
- High school diploma or general education degree
- Experience working in the food and beverage industry
- Flexibility in schedule as it will change often
- Must be at least 18 years of age in compliance with state liquor laws
- Ability to perform occasional heavy lifting up to 50 lbs
- Ability to work in indoor and outdoor environments
- Enthusiastic and friendly attitude
- Strong interpersonal communication skills
Job Qualifications
- High school diploma or general education degree with experience working in the food and beverage industry
- Strong interpersonal communication skills
- Enthusiastic, friendly, and energetic team member who works well with others
- Knowledgeable in food products and food preparations
- Ability to maintain thorough menu knowledge
- Ability to remain composed and professional during high-volume service with sharp attention to detail and urgency
- Ability to handle multiple priorities in a fast-paced environment
Job Duties
- Serve as a key liaison between kitchen and front-of-house teams to ensure timely an accurate delivery of dishes
- Review and organize tickets on the expo line, maintaining proper pacing and course timing in coordination with captains and server assistants
- Perform detailed quality control checks on all plates before they leave the kitchen, verifying presentation, temperature, and accuracy
- Communicate clearly and efficiently with chefs, line cooks, runners, and service staff to synchronize orders and minimize delays
- Prioritize and organize multiple orders simultaneously in a high-pressure, fast-paced environment
- Monitor dietary restrictions, allergies, and special requests to ensure proper handling and communication across teams
- Maintain a clean, organized, and efficient expediting station throughout service
- Support course firing and clearing cadence to enhance guest experience and flow of service
- Uphold luxury service standards and ensure consistency in food presentation and timing at all times
- Deliver dishes from kitchen to dining room promptly and accurately, maintaining proper presentation and pace of service
- Announce and describe menu items at the table with clarity, confidence, and knowledge of ingredients and preparations
- Ensure dish is complete with proper accompaniments, garnishes, and silverware before leaving the kitchen
- Handle plates and service ware with care, maintaining the integrity of plating and guest presentation
- Assist in clearing and resetting tables between courses when necessary, supporting the full front-of-house team
- Communicate guest allergies, dietary restrictions, and special requests to kitchen and service teams as needed
- Uphold all health, safety, and sanitation guidelines in compliance with luxury service standards
- Remain composed and professional during high-volume service, with sharp attention to detail and urgency
- Know the table numbers and seat numbers for all areas of the restaurant
- Be knowledgeable in food product, and food preparations
- Maintain thorough menu knowledge
- Inspect orders for accuracy prior to serving
- bring any concerns to the attention of the Chef de Cuisine or Sous Chef immediately
- Be able to answer questions guests might have regarding food being served
- Maintain courteous, professional, and polite attitude with all other service and kitchen staff
- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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