Food Runner

San Mateo, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Weekend Shifts

Night Shifts

Benefits

employee discount

Job Description

Cinepolis USA is a distinguished luxury cinema exhibitor renowned for enhancing the movie-going experience through its upscale theater concepts, including "Cinepolis Luxury Cinemas" and "Movie House & Eatery". Headquartered in Dallas, Texas, Cinepolis USA operates 26 premium theaters across several states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with ambitious plans to expand their footprint further. The company is a key part of Cinepolis International, the world's most popular movie theater exhibitor, known for its commitment to innovation, cinema, and exceptional hospitality on a global scale.

Working at Cinepolis means becoming part of a community th... Show More

Job Requirements

Must be 18 years or older
One or more years of food running or bussing preferred
Must have ServSafe, food handling, and alcohol training certifications
Strong interpersonal skills
Effective communication skills
Ability to maintain attention to detail
Integrity and reliability
Available nights, holidays, and weekends

Job Qualifications

ServSafe certification
Food handling certification
Alcohol training certification
Strong interpersonal skills for interacting with employees, guests, and management
Effective communication skills with the ability to handle difficult and stressful situations in a positive manner
Ability to maintain strong attention to detail while prioritizing in a fast-paced environment
Integrity and reliability
Availability to work nights, holidays, and weekends

Job Duties

Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins while embodying Nice and Amazing Service by following all In Seat Dining procedures
Work closely with expediter to ensure all food is delivered simultaneously, in high quality and in a timely fashion
Demonstrate commitment, and integrity at all times – double check that orders are correct and complete and communicate with kitchen/expediter/supervisors if they are not
Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of menu and Cinepolis offerings if guests would like to order more items
Clean auditoriums removing all dishes, trash, and providing managers with any found items
Be of service to your team members and assist them when needed including scanning tickets for guests, cleaning and restroom checks, and ringing up guests at concessions or box office
Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist
Be cognizant of issues with movie projections-communicating with management when issues arise
Complete all opening, mid and closing procedures including but not limited to other duties
Acknowledging guest by Cinepolis standards
Attend and participate in trainings and meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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