Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $15.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
Positive work environment

Job Description

Phelan Family Brands is a distinguished family-owned and locally operated restaurant group committed to delivering exceptional dining experiences. As a company deeply rooted in community values, Phelan Family Brands prides itself on creating a welcoming and supportive workplace for all team members while offering ample opportunities for personal and professional growth. Our dedication to providing a top-notch work environment is reflected in our attentive service standards and the strong emphasis we place on fostering a positive and collaborative team culture. With a variety of restaurant concepts under our umbrella, our organization is focused on innovation, quality, and continuous improvement to... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous food runner or similar experience preferred
  • Strong communication skills
  • Ability to read and interpret food tickets accurately
  • Knowledge of food safety standards
  • Ability to maintain a fast pace while balancing multiple plates
  • Positive attitude and ability to handle stress
  • Flexibility to work varied shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a similar role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently under pressure
  • Knowledge of food safety standards
  • Friendly and outgoing personality
  • Ability to work as part of a team
  • Strong attention to detail
  • Ability to carry multiple plates at once

Job Duties

  • Ability to accurately read food tickets and correctly calculate and expedite completed food dishes accordingly to longest ticket times expedited first (except for recooks and special requests)
  • Ability to promptly inform all Managers of any long time check, as per the company ticket time standards
  • Working knowledge of all food recipes and specs to ensure quality assurance of all food products
  • Working knowledge and consistent focus on food safety standards
  • Food runners must always maintain an outgoing personality and be consistently friendly with excellent communication skills
  • Food runners must have the ability to safely carry and balance several plates of food at one time with a good pace
  • Food runners must have the ability to quickly read expedited food checks and to correctly deliver food to the table number(s) listed on the food checks
  • Food runners must have the ability to ensure that all guest expectations have been met before leaving the table
  • The ability to clearly communicate with guests and to both servers and/or a manager with any concerns or problems with a guest, such as a long time ticket, a food item that is incorrect or is undesirable to the guest
  • The ability to refill all non alcoholic drinks for guests and to clearly communicate with servers in the event that a guest requests a food or beverage item
  • A consistent positive attitude, handles stress well, and maintains a quick pace and the desire to have fun at work
  • A passion for high standards and the ability to provide Best in class service
  • Approach all tables with a warm, outgoing approach and correctly issue all food and beverage items to our guests. Creates regulars by interacting with guests throughout their dining experience
  • Observes tables and keeps track of clean, dirty and occupied tables. Pre-bus and bus tables as needed. Informs Bussers of dirty tables
  • Maintains filled water and tea pitchers, regularly tours the restaurant to interact with our guests and to provide refills to seated guests
  • Interacts regularly with seated guests to attend to any needs that the server may have missed or that the guest needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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