Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Benefits
Paid sick time
Employee assistance program
401(k) Plan
employer match
Discounts on hotels
Discounts on restaurants
Free RTD EcoPass
Job Description
The Hiltons on Canyon, located in the heart of Boulder, Colorado, features the Embassy Suites and Hilton Garden Inn Boulder - Canyon Boulevard & 28th Street, offering guests a uniquely Colorado-crafted urban retreat experience. Known for their attention to detail and upscale amenities, these properties are part of Sage Hospitality, a company recognized for its commitment to providing exceptional experiences to both guests and team members. Sage Hospitality prides itself on fostering a work environment where employees are considered storytellers and experiential guides, encouraged to express their passions and creativity while delivering outstanding service. This company culture promotes laid-back yet... Show More
Job Requirements
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation, and work with a minimum of supervision
- Physical ability to lift, push, pull, and carry up to 50 lbs frequently and up to 100 lbs occasionally
- Ability to stand continuously during preparation and service hours
- Ability to bend, kneel, crouch, crawl, reach, handle, and finger throughout the shift
- Mobility to travel up to 300 feet regularly during shifts
- Must be available year-round for flexible shifts including mornings, afternoons, evenings, weekends, and holidays
- Must comply with all departmental policies and state liquor regulations
Job Qualifications
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Must have basic knowledge of restaurant operations
- Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management
- Must be able to perform multiple tasks at one time
- Must be able to follow verbal and written instruction
- Must be able to communicate both verbally and in writing
- Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations
- Ability to use tact and understanding when dealing with a variety of customer service problems
- Ability to work a flexible schedule including mornings, evenings, weekends, and holidays
Job Duties
- Responsible for the timely delivery of food and ensuring that plate presentations and food quality are of the highest standard possible
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant
- Maintain complete knowledge of and comply with all departmental policies and service procedures
- Maintain complete knowledge of all liquor brands, wines, beers, and non-alcoholic selections, glassware and garnishes in the restaurant
- Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Maintain complete knowledge of correct maintenance and use of equipment, and use equipment only as intended
- Maintain knowledge of P.O.S. and manual systems
- Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel
- Read BEO and know how to complete a set-up
- Set tables in assigned area correctly and uniformly
- Keep station neat and clean while servicing guest per established policies and procedures
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders
- Complete assigned sidework
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times
- Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays
- Travel requirements - local travel for outside catering functions only
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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