Tim Ho Wan - Irvine

Food Runner

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $17.32
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Work Schedule

Weekend Shifts
Split Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
uniform provided
Training and Development

Job Description

Tim Ho Wan is an internationally recognized dim sum restaurant chain known for its authentic Cantonese cuisine and commitment to quality and excellence. As a Michelin-starred establishment, Tim Ho Wan prides itself on offering traditional dim sum dishes that combine impeccable taste with affordable prices, making it one of the most popular dining destinations among locals and tourists alike. The restaurant emphasizes a warm, welcoming atmosphere and efficient, friendly service that enhances the overall dining experience. With multiple branches around the world, Tim Ho Wan continually seeks passionate individuals dedicated to upholding its high standards and contributing to its reputation... Show More

Job Requirements

  • preferably 1 year of experience in a restaurant or hospitality environment
  • good communication and interpersonal skills
  • ability to work efficiently in a fast-paced team-oriented environment
  • strong attention to detail and a positive service attitude
  • basic knowledge of Chinese cuisine or willingness to learn
  • able to stand and walk for extended periods and carry food trays safely
  • available to work weekends public holidays and split shifts as needed
  • basic English proficiency
  • ability to communicate in Mandarin or Cantonese is a plus

Job Qualifications

  • preferably 1 year of experience in a restaurant or hospitality environment
  • good communication and interpersonal skills
  • ability to work efficiently in a fast-paced team-oriented environment
  • strong attention to detail and a positive service attitude
  • basic knowledge of Chinese cuisine or willingness to learn
  • basic English proficiency
  • ability to communicate in Mandarin or Cantonese is a plus

Job Duties

  • keep caller station tidy clean and sanitized at all times including all glasses tea cups and tea pots and are fully stocked up and soda station are sufficient and ready
  • check with the management team or chef on duty of items availability
  • liaise with kitchen team for food order manage missing or wrong orders and check food items' preparation and presentation including plates and bamboo baskets are clean and all are according to prescribed standards
  • assemble accurate serving condiments required with each menu item
  • deliver food from kitchen to floor with a tray and serve food directly on the table
  • provide name of each of the food item as it is served to the guests and say "enjoy your meal"
  • report to management team on duty any special requests of customers or any food quality problem to ensure its proper handling
  • ensure food preparation and presentations are done according to gold standards of Tim Ho Wan
  • wash and dry all trays at the caller's station
  • assist in cleaning tables
  • ensure overall cleanliness sanitation and safety in the front of the house counter and dining areas including plates and bamboo baskets and washing of soiled cloth and utensils

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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