Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
401(k) enrollment
hotel discounts
Travel Discounts
Professional Development
Job Description
First Hospitality is a dynamic hotel development, investment, and management company founded in 1985 and headquartered in Chicago. Known for its forward-thinking approach, First Hospitality is committed to creating value through excellence and a willingness to innovate within the hospitality industry. The company's strategic vision aims to differentiate itself by prioritizing open-mindedness and adaptability, ensuring that it remains a leader in hotel management and development. With a focus on diversity, respect, and inclusion, First Hospitality prides itself on fostering a workplace where employees’ unique backgrounds and experiences are valued. This philosophy enables the company to deliver superior service, enhancing guest... Show More
Job Requirements
- You must be able to speak, read, write and understand the primary language(s) used in the workplace
- Great communication skills, both verbal and written
- Able to stand for hours at a time
- Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly
Job Qualifications
- Great communication skills, both verbal and written
- Ability to learn basic expediting skills
- Ability to effectively communicate with diverse teams
- Ability to answer basic guest questions about menu items
- Ability to work in a fast-paced environment
- Ability to provide excellent customer service
- Ability to maintain attention to detail
Job Duties
- Assist in preparing work areas by cleaning and stocking as needed
- Proactively obtain necessary supplies from storage areas and prep for use
- Deliver food orders from the kitchen to customers' tables in the restaurant and in music venue outlet rapidly and accurately
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs where needed, paying attention to priorities and special requests (e.g. food allergies)
- Help to ensure that food is served in accordance with safety standards (e.g. proper temperature)
- Remove dirty dishes and utensils from table if needed
- Polish plates/flatware and restock hot line and expo shelves
- Learn basic expediting skills, wherein you are able to act as a second expediter should the Chef need to step away from the rail
- Answer guests' questions about ingredients and menu items, within scope of your abilities
- Inform restaurant staff about customers' feedback or requests where applicable (e.g. when they ask for the check)
- Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
- Complete additional duties as assigned as part of a team dynamic
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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