Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.75 - $16.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
meal discounts
Employee assistance program
Uniform allowance
Job Description
Palm House is a distinguished luxury hotel renowned for its exceptional hospitality and fine dining experiences. Located in an upscale environment, Palm House prides itself on blending sophisticated ambiance with impeccable service standards, making it a sought-after destination for guests seeking an elevated and memorable dining experience. With its dedication to quality, innovation, and refinement, Palm House continues to uphold a legacy of excellence in both its accommodations and culinary offerings. This establishment champions a culture of professionalism, teamwork, and attention to detail, ensuring every guest encounter reflects the highest standards expected in the luxury hospitality industry.
The Foo... Show More
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Job Requirements
- Ability to stand and walk for extended periods (up to 8-10 hours)
- Ability to lift, carry, and transport items up to 30 lbs
- Frequent bending, reaching, twisting, and pushing/pulling
- Ability to move quickly and safely through tight spaces and busy dining areas
- Must be able to navigate stairs if required
- Ability to handle heat from the kitchen and work in varying temperature environments
Job Qualifications
- Previous food runner or support role experience in a luxury hotel, fine dining restaurant, or high-volume upscale environment required
- Strong understanding of fine dining etiquette, coursing, and plate presentation
- Excellent communication and teamwork skills
- Ability to work efficiently in a fast-paced environment while maintaining composure and professionalism
- Strong attention to detail and commitment to providing elevated guest service
- Ability to memorize table numbers, seating charts, and menu details quickly
- Flexible availability, including nights, weekends, and holidays
- Must be guest-focused, polished, and professional in appearance and demeanor
Job Duties
- Deliver food to guests promptly, ensuring dishes are presented elegantly and accurately according to Palm House fine dining standards
- Assist servers with clearing tables, resetting for upcoming courses, and maintaining a refined dining room atmosphere
- Review and confirm ticket orders before leaving the kitchen to ensure accuracy and completeness
- Communicate effectively with chefs and servers regarding special requests, dietary restrictions, and timing of coursing
- Maintain cleanliness, organization, and preparation of all service areas, including stations, side work zones, and expediting lines
- Support the Chef and Expo team during service to ensure food quality, plating consistency, and efficient flow
- Handle guest inquiries politely and professionally, always demonstrating Palm House's hospitality standards
- Monitor guest needs throughout service and communicate promptly with servers or managers to enhance the guest experience
- Assist with polishing glassware, flatware, and china to ensure pristine presentation
- Maintain knowledge of all menu items, ingredients, allergens, and daily specials
- Uphold all Palm House safety, sanitation, and hygiene guidelines
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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