Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $15.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Positive work environment
meal discounts
Career growth potential
Job Description
Phelan Family Brands is a well-established, family-owned, and locally operated restaurant group committed to delivering exceptional dining experiences across their multiple venues. With a strong emphasis on fostering a positive work culture, Phelan Family Brands takes pride in creating a top-notch work environment that supports the growth and development of their team members. Known for their warm hospitality and high culinary standards, the company continually seeks to expand their team with passionate individuals who share the same dedication to customer service excellence.
As a family-owned business, Phelan Family Brands values community, tradition, and personalized service, which are reflected in t... Show More
As a family-owned business, Phelan Family Brands values community, tradition, and personalized service, which are reflected in t... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in a fast-paced restaurant environment is an asset
- Ability to read and interpret food tickets accurately
- Excellent communication and interpersonal skills
- Ability to carry and balance multiple plates safely
- Knowledge of food safety standards
- Friendly and outgoing personality
- Ability to work in a fast-paced environment
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a fast-paced restaurant environment is an asset
- Strong communication skills and friendly demeanor
- Ability to multitask and manage time efficiently
- Basic knowledge of food safety and handling
- Physical stamina to carry multiple plates and stand for extended periods
- Ability to work collaboratively within a team
- Willingness to learn and adapt in a dynamic work environment
Job Duties
- Ability to accurately read food tickets and correctly calculate and expedite completed food dishes accordingly to longest ticket times expedited first except for recooks and special requests
- Ability to promptly inform all Managers of any long time check as per the company ticket time standards
- Working knowledge of all food recipes and specs to ensure quality assurance of all food products
- Working knowledge and consistent focus on food safety standards
- Food runners must always maintain an outgoing personality and be consistently friendly with excellent communication skills
- Food runners must have the ability to safely carry and balance several plates of food at one time with a good pace
- Food runners must have the ability to quickly read expedited food checks and to correctly deliver food to the table number(s) listed on the food checks
- Food runners must have the ability to ensure that all guest expectations have been met before leaving the table
- The ability to clearly communicate with guests and to both servers and/or a manager with any concerns or problems with a guest such as a long time ticket, a food item that is incorrect or is undesirable to the guest
- The ability to refill all non alcoholic drinks for guests and to clearly communicate with servers in the event that a guest requests a food or beverage item
- A consistent positive attitude, handles stress well, and maintains a quick pace and the desire to have fun at work
- A passion for high standards and the ability to provide Best in class service
- Approach all tables with a warm outgoing approach and correctly issue all food and beverage items to our guests
- Creates regulars by interacting with guests throughout their dining experience
- Observes tables and keeps track of clean, dirty and occupied tables Pre-bus and bus tables as needed Informs Bussers of dirty tables
- Maintains filled water and tea pitchers, regularly tours the restaurant to interact with our guests and to provide refills to seated guests
- Interacts regularly with seated guests to attend to any needs that the server may have missed or that the guest needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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