Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,000.00 - $80,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employer-paid life insurance
Disability insurance
Employee assistance program
403(b) retirement plan with employer contribution
Paid Time Off
Parental leave
On-site gym
ThrivePass lifestyle and wellness benefit program
Employee Referral Bonus
Job Description
The Food Rescue Engagement Manager role is a pivotal position within a well-established community-focused organization dedicated to mitigating food waste and addressing food insecurity throughout Cook County. This organization operates a robust Community Food Rescue program that collaborates with nearly 400 retail donors, aiming to redirect surplus food to those in need. The Food Rescue program is part of a strategic initiative that involves multiple departments working together to cultivate and maintain relationships with retail donors, ensuring the sustainability and efficiency of food rescue operations. As part of this, the organization emphasizes strong partnerships with both donors and recipient organizations,... Show More
Job Requirements
- Bachelor's degree or equivalent experience preferred
- 5+ years of relevant experience in community outreach, donor engagement, or related fields
- Proficient in Microsoft Office Suite
- Experience with CRM systems preferred
- Ability to travel within Cook County up to 70% of work time
- Valid driver’s license and access to reliable transportation
- Ability to lift materials weighing up to 25 lbs
- Comfortable working in office and warehouse environments
- Flexible availability for occasional evening and weekend hours
- Excellent communication skills across multiple channels
Job Qualifications
- 5+ years of experience in community outreach, donor engagement, sales, or relevant food industry experience
- Strong interpersonal and customer service skills with clear, diplomatic communication
- Strong problem-solving abilities with cross-department collaboration skills
- Strong organizational skills to prioritize and manage workflows and time
- Intermediate to advanced skills with Microsoft Office Suite
- Experience using Constituent Relationship Management (CRM) systems highly desired
- Experience using Enterprise Resource Planning (ERP) systems such as CERES desired but not required
- Valid driver’s license and consistent access to a reliable vehicle
Job Duties
- Manage a portfolio of donors actively engaged in the Community Food Rescue program
- Perform quarterly stewardship visits to donors to ensure continued engagement
- Provide store-level and monthly donation reports to donors
- Train store donation teams on food quality and safety guidelines
- Develop strong relationships with store teams and corporate leaders
- Visit lapsed donors to rebuild relationships
- Maintain a database of prospective donors and develop education strategies
- Review and analyze donor performance and provide monthly reports
- Support MealConnect reporting for partner organizations
- Serve as primary onsite contact at food industry trade shows
- Coordinate volunteer recruitment and event logistics
- Collaborate to guide partners through onboarding and training
- Curate training calendars and optimize training offerings
- Identify and evaluate partner performance in the program
- Lead cross-departmental reporting efforts and troubleshoot issues
- Support Food Sourcing Strategic Plan implementation
- Manage the Starbucks FoodShare program and coordinate product flow
- Prepare grant reports in collaboration with the Development team
- Optimize the Community Food Rescue program to reduce barriers
- Update CRM tool with insights from ambassadors
- Deploy Food Rescue Ambassadors strategically
- Resolve issues between donors and partners
- Coordinate pickups of ad hoc donations
- Manage donor and partner records across databases
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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