Food Operations Manager, Chase Sapphire - Luxury Airport Lounge at DFW
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,800.00 - $91,850.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Job Description
Sodexo Live! is a leading hospitality services provider renowned for delivering exceptional experiences in unique venues such as airport lounges, stadiums, arenas, convention centers, zoos, and museums. The company focuses on creating memorable moments for its guests by combining excellent food service with a passionate team dedicated to customer satisfaction. With a global presence and an expansive portfolio of venues, Sodexo Live! embraces innovation, quality, and diversity as key drivers of its success. Sodexo Live! is committed to delivering top-notch services that cater to the needs of diverse customer bases, including elite travelers, families, and event attendees. Their airport lounges,... Show More
Job Requirements
- 2+ years of experience in food service operations, exhibiting a focus with human resources functions
- excellent verbal and written communication skills
- prior experience working in a unionized environment
- work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization
- ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service
- attention to detail
- a keen eye for maintaining high standards in a luxury setting
Job Qualifications
- associate's degree or equivalent experience
- minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts
- minimum 2 years management experience
- excellent verbal and written communication skills
- prior experience working in a unionized environment
- demonstrated strong leadership skills
- ability to work collaboratively with all levels of the organization
- ability to manage multiple priorities
- professional communication skills
- passion for high-level customer service
- attention to detail
- ability to maintain high standards in a luxury setting
Job Duties
- support the day-to-day food and beverage operations within a premium/luxury airport lounge
- lead with a strong focus on human resources compliance at the site level
- support the recruitment, interviewing, employee onboarding, and the airport badging process
- monitor collective bargaining agreements, disciplinary action process, documentation, and attend labor meetings
- ensure employee satisfaction
- engage with airport authorities and local management regarding operations
- develop and maintain client, customer, and guest relationships
- motivate, coach, mentor and develop managers, frontline (hourly) staff
- ensure Sodexo standards are met and provide an exceptional guest experience to passengers
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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