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Gate Gourmet

Food Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $75,000.00
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Work Schedule

Rotating Shifts
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Benefits

Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
Hospital plans
Employee assistance program
Employee Discounts
Free hot healthy meals for unit operations roles

Job Description

Gate Gourmet is a leading global provider of airline catering and related services, committed to delivering exceptional quality and service to airlines and their passengers worldwide. With a reputation built on excellence, Gate Gourmet operates state-of-the-art kitchens and logistics networks to ensure fresh, safe, and delicious meals are prepared and delivered efficiently. The company values innovation, sustainability, and a strong commitment to food safety and quality standards, including strict adherence to HACCP and FDA regulations. Gate Gourmet fosters a diverse and inclusive work environment, encourages professional growth, and provides comprehensive benefits to support the well-being of its employees.

The Fo... Show More

Job Requirements

  • High school diploma or GED
  • minimum of 3 years supervisory experience in high volume manufacturing, food production, or catering
  • minimum of 5 years cook or food production experience
  • ability to manage a staff over 100 hourly employees
  • knowledge of HACCP, FDA regulations
  • ability to train and supervise employees
  • strong leadership and communication skills
  • ability to work in a unionized environment
  • ability to control food and labor costs
  • available to work rotating schedules including over 55 hours per week
  • physical ability to stand, bend, lift over 25 pounds for long shifts
  • ability to comply with company policies and training
  • ability to maintain safety and quality standards
  • ServSafe certification or ability to obtain it

Job Qualifications

  • High school diploma or GED required
  • associates degree or degree from a 4-year university or college preferred
  • minimum of 3 years supervisory experience in high volume manufacturing, food production, or catering environment
  • minimum of 5 years cook or food production experience
  • current or previous labor relations experience is a plus
  • strong and effective leadership skills managing large staff
  • ability to drive positive program change
  • ability to train others
  • excellent time management skills
  • strong organizational, analytical, communication and leadership skills
  • innovative and able to improve work environment and unit performance
  • experience with menu design is a plus
  • basic computer skills with working knowledge of Microsoft Office preferred
  • ServSafe certified preferred
  • ability to obtain ServSafe Certification required
  • effective communication skills with management and staff
  • bilingual in Spanish is a plus
  • ability to provide daily positive and negative feedback to employees

Job Duties

  • Ensures quality production standards are followed and maintained
  • ensures employees adhere to HACCP, FDA and safety regulations and compliance with company policies and procedures
  • controls food cost and other controllable costs
  • maintains all financial goals related to productivity, overtime, labor goals and meals per hour
  • works with management staff to improve performance of the unit
  • prepares administrative reports as required
  • responsible for safety, quality and compliance with customer specifications
  • ensures specifications, airline diagrams, and sample meals are accurate according to airline specifications
  • ensures that all products are coded and dated according to Gate Gourmet procedures
  • conducts inventory of products to ensure proper usage and minimization of waste
  • completes required requisitions for the storeroom to ensure adequate supply is maintained
  • responsible for maintaining daily temperature logs and other logs and reports as required
  • supervises employees on daily operations including conducting performance evaluations, ensuring compliance with wage and hour policies, training employees on proper work procedures, monitoring daily manpower planning and scheduling employees
  • responsible for employee retention and reducing employee turnover
  • responsible for coaching, counseling and preparing corrective actions in compliance with union agreements
  • reviews and ensures employees in chain of command are in correct cost centers and job titles
  • reviews and ensures union represented employees pay rates are correct based on wage scales and seniority
  • ensures completion of all company required training including ServSafe
  • complies with all company required policies, procedures and processes

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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