Food Management Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Work Options

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, known for delivering exceptional experiences to millions of customers daily across 15 countries. With a commitment to corporate social responsibility, Aramark fosters a diverse and inclusive workplace where every employee is valued and empowered to grow. The company’s dedication to quality, innovation, and sustainability positions it as a preferred partner for businesses, communities, and institutions looking for comprehensive dining and hospitality solutions. Aramark focuses on creating environments that inspire a sense of belonging and achievement for its workforce while continuously enhancing the customer experience through a variety of tailored food service offerings.

The role of Food Management Director at Aramark is a pivotal leadership position responsible for overseeing and directing dining operations that provide customers with a wide selection of cooked dishes that adhere to their preferences and dietary needs. This position requires a strategic mindset to devise and execute dining solutions that meet business objectives while maintaining the highest levels of food safety, quality, and customer satisfaction. As a Food Service Director, the individual will lead teams to optimize their contributions through effective recruitment, training, and performance management strategies, ensuring alignment with Aramark’s Executional Plan. Empowering team members, recognizing their efforts, and fostering a culture of motivation and continuous improvement are key aspects of the role.

In addition to leadership responsibilities, this position demands strong financial acumen to manage budgets, monitor costs for food, beverages, and labor, and oversee profit and loss reports. The Food Management Director will also implement operational excellence principles, focusing on labor and food program execution, cost control, and enhanced productivity. The role emphasizes client relationship management by effectively communicating operational progress and collaborating with client representatives to build trust and drive sales growth. Compliance with safety, health, and regulatory standards is paramount, ensuring a secure environment for clients, customers, and employees alike.

Key responsibilities include managing the entire food service lifecycle from acquisition and menu design to cooking and serving, conducting regular inventory checks, and maintaining records that meet ARAMARK, government, and accreditation standards. The Director will also champion eco-conscious food service initiatives that align with client values and support sustainability goals. With a requirement of 4+ years of industry experience and 1-3 years of managerial experience, along with strong communication skills and a proven ability to foster partnerships, this role is ideal for dynamic professionals committed to excellence in food service management and client satisfaction.

Job Requirements

  • Four years of prior experience in food service management
  • One to three years of managerial experience
  • Prior experience in the food industry
  • Bachelor’s degree or equivalent applied knowledge
  • Strong communication skills
  • Ability to cultivate and maintain successful connections with clients and customers
  • Proficiency in delivering exceptional customer service using Aramark standard service model
  • Skillful in cultivating cooperative partnerships with diverse sectors
  • Ability to handle, transport, push, and pull items up to 50 pounds
  • Capable of standing for extended periods without strain

Job Qualifications

  • Four years of prior experience in food service management
  • One to three years of managerial experience
  • Prior experience in the food industry
  • Bachelor’s degree or equivalent applied knowledge
  • Strong communication skills
  • Ability to cultivate and maintain strong client and customer relationships
  • Proficiency in delivering exceptional customer service using Aramark's service model
  • Skill in building cooperative partnerships across diverse sectors

Job Duties

  • Provide leadership, guidance, motivation, and development for teams to optimize their contributions
  • Confirm that the food services adhere to the Executional Plan
  • Empower team members with shared understanding of objectives and execution methods
  • Recognize and reward staff efforts in the workplace
  • Maintain safety and sanitation regulations across all activities
  • Recognize customer demands and convey operational progress effectively
  • Integrate Aramark's processes and systems to optimize business practices
  • Increase profits and manage financial planning by monitoring costs for food, beverages, and labor
  • Confirm the frequent generation and oversight of profit and loss reports
  • Accomplish objectives related to food and labor metrics
  • Administer resource management practices to ensure quality assurance and cost control
  • Carry out and maintain Aramark's plan for labor and food programs
  • Drive value creation through operational effectiveness, cost controls, and profit supervision
  • Ensure complete alignment with Operational Excellence fundamentals
  • Direct and supervise production, distribution, and food service activities
  • Guarantee safety and health compliance for clients, customers, and employees
  • Follow policies and regulations related to safety, health, and wage requirements
  • Establish mechanisms and strategies for acquisition, cooking, serving, and menu design of foodstuffs
  • Produce operational forecasts and manage accounting functions
  • Inspect and confirm sanitation and safety measures
  • Onboard, employ, train, and uphold front-line employees
  • Carry out scheduled inventories
  • Ensure record maintenance aligns with ARAMARK, government, and accrediting standards
  • Collaborate with client representatives and cultivate meaningful client and customer rapport
  • Participate in sales processes and contract negotiations
  • Explore opportunities for product and service innovations
  • Administer front-of-house dining operations
  • Implement food service initiatives consistent with client goals and eco-conscious approaches

Job Criteria

Experience

Mid Level (3-7 years)


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