Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive hourly wage
Tips
flexible scheduling
Employee meal discounts
Training and development opportunities
supportive work environment
Equal opportunity employer
Job Description
Eastern Edge Food Hall is a vibrant and dynamic food hall located in the heart of Cambridge, Massachusetts. It serves as a popular gathering spot that elevates the city's culinary landscape by bringing together multiple diverse food vendors under one roof, each offering unique and thoughtfully prepared dishes. Designed to cater to a wide variety of patrons including students, professionals, families, and community neighbors, Eastern Edge Food Hall not only provides delicious food options but also fosters a sense of community, connection, and creativity. This establishment is much more than just a dining destination; it stands as a hub of... Show More
Job Requirements
- Ability to stand for long periods
- Ability to lift and carry up to 50 lbs
- Flexible availability including nights, weekends, and holidays
- Ability to work in a fast-paced environment with continuous guest interaction
- Effective oral communication skills
- Basic understanding of sanitation standards
- Willingness to follow safety and operational protocols
- Commitment to upholding the highest standards of hospitality and cleanliness
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in the food service or hospitality industry is a plus
- Ability to communicate clearly with guests and team members
- Knowledge of guest service principles and food safety standards
- Ability to follow sanitation and safety guidelines
- Basic math skills and ability to operate POS systems is desirable
- Food handling certificate or ability to obtain is preferred
- Strong teamwork and interpersonal skills
- Demonstrated ability to multitask and work effectively under pressure
- Attention to detail and commitment to maintaining cleanliness and organization
Job Duties
- Provide warm, friendly, and attentive service to all guests in the food hall
- Assist guests with seating, directional questions, accessibility needs, and general inquiries
- Offer proactive hospitality by anticipating guest needs
- Address minor guest concerns with professionalism and escalate when necessary
- Maintain the cleanliness of all dining and common areas including wiping tables, resetting seating, managing trash and recycling stations, and ensuring walkways remain clean and safe
- Perform continuous walkthroughs to remove debris, trays, and clutter
- Support dishwashing, bussing, and general cleaning duties as required
- Follow all sanitation practices, standards, and regulations during cleaning and food hall operations
- Maintain cleanliness of vendor-adjacent spaces, beverage stations, condiment areas, and general service zones
- Replenish supplies such as napkins, flatware, cups, cleaning products, and guest-facing amenities
- Provide lateral service to support operational needs as directed by the Food Hall GM
- Rotate products according to FIFO guidelines
- Follow all health, state sanitation laws, and IHP standards
- Clean, sanitize, and maintain all equipment in work areas
- Immediately report any safety concerns or equipment issues to leadership
- Assist with deep cleaning projects, special events, and setup tasks
- Remove trash, replace liners, and manage recycling stations
- Restock and rotate food hall supplies
- Provide simple running or cleaning support to vendor teams as approved by GM
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: