Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.25 - $25.97
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
shift differential pay
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
Job Description
The Exchange is a reputable retail establishment known for its commitment to delivering exceptional customer experiences and fostering a positive team culture. As part of the Department of Defense's support network, the Exchange operates to meet both business and customer needs effectively while providing its employees with unique benefits such as flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential and holiday pay, plus traditional pension and 401K plans for qualifying associates. Employees also gain access to base facilities and can participate in the Mass Transit program, all while benefiting from employment with the Department... Show More
Job Requirements
- High school diploma or equivalent
- six months food supervisory experience required
- ability to lift up to 50 pounds
- ability to learn and adapt to technology
- excellent communication skills
- basic computer skills
- willingness to cross-train and work in other store areas
- positive and proactive customer service attitude
Job Qualifications
- Six months of food supervisory experience
- excellent communication skills
- basic computer skills
- ability to lift up to 50 pounds
- ability to learn and adapt to current technology
- quick thinking to answer customer questions
- initiative-taking
- brand knowledge sharing
- leadership capability to meet organizational objectives
- excellent attention to detail
- willingness to cross-train and work in different store areas
- welcoming and helpful attitude towards customers and colleagues
Job Duties
- Lead a team of Food Service Workers to exceed customer expectations
- plan and execute daily and weekly workloads to meet sales and engagement goals
- create schedules aligned with customer and business needs
- foster a culture of accountability and clear performance expectations
- respond promptly to and deescalate negative customer experiences
- empower team members to resolve customer issues
- promote a positive team and customer-centric culture
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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