Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
The hiring establishment is a casino venue that offers a vibrant and dynamic environment centered around entertainment, gaming, and hospitality. This casino is dedicated to providing guests with an exceptional experience by combining a high level of customer service, professional standards, and a fun, lively atmosphere. As a well-known entertainment destination, the casino offers a variety of amenities including dining services where guests can enjoy food and beverages while immersing themselves in the excitement of the casino floor. The venue takes pride in maintaining an environment that fosters mutual respect, dignity, and integrity among its employees, consistently aiming to create... Show More
Job Requirements
- High school diploma or GED preferred
- Strong interpersonal and communication skills required
- Ability to read, analyze, and interpret relevant documents
- Ability to perform basic mathematical operations
- Ability to apply common sense reasoning
- Must be physically able to handle frequent standing and walking, and lift up to 75 pounds occasionally
- Must maintain professional grooming and appearance
- Must obtain and maintain Level 4 Gaming License
Job Qualifications
- High school diploma or GED preferred
- Strong interpersonal and communication skills
- Ability to read, analyze, and interpret documents such as policy and procedure manuals
- Ability to respond to common inquiries from guests and employees
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- Ability to apply common sense reasoning to a variety of situations
- Level 4 Gaming License required
Job Duties
- Delivers prompt, efficient and courteous service of food and beverages to venue guests in accordance with venue standards
- Performs necessary tasks to service guests including taking and filling all food and drink orders and assisting in maintaining guests dining area in a clean and neat manner
- Receives payment from food and beverage guests in a prompt and courteous manner
- Adheres to established cash control policies and procedures
- Utilizes point-of-sale system, quotes accurate pricing, gives correct change, accounts for all cash, charge, and complimentary sales according to established procedures
- Clears all tables, resetting them for new seating, ensuring tables are set in accordance with venue standards and guests achieving a pleasurable dining experience
- Maintains cleanliness of all side stations, responsible for stocking dishes, silverware, paper supplies and any other required items
- Answers any guest questions and refers them, if necessary, to appropriate management personnel
- Monitors guest alcohol consumption and responds accordingly
- Maintains professional grooming and appearance
- Keeps sight lines neat and organized
- Sweeps or mops as necessary
- Serves ice water as necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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