Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.85 - $24.19
Work Schedule
Standard Hours
Benefits
Comprehensive health benefits
student loan repayment assistance
Family-focused benefits
Wellness incentives
Ongoing mentorship
Development programs
Leadership programs
Job Description
Emory Healthcare is a nationally recognized healthcare system that delivers comprehensive medical services across the state of Georgia. Known for its commitment to excellence and innovation, Emory Healthcare serves as an academic medical center providing high-quality patient care, advanced research, and extensive community health services. The organization is composed of a network of hospitals, clinics, and specialty care centers that work collaboratively to improve the health and wellbeing of their patients. Emory Healthcare prides itself on fostering a nurturing and inclusive workplace culture where employees are inspired, valued, and feel a strong sense of belonging. This organization supports its staff... Show More
Job Requirements
- High school diploma or equivalent
- Must have 2 years call center experience or 2 years food service with one year of healthcare food services experience preferred
- Demonstrated skills in customer service, must be able to read, write, and communicate effectively
- Demonstrates critical thinking by making sound judgments while quickly processing information, problem solving and prioritizing needs appropriately
- Must have basic computing skills and basic math skills
- Must maintain Serv Safe certified or attain certification within 6 months of hire if not certified at time of hire with the exception of leads who support call center operations
Job Qualifications
- High school diploma or equivalent
- At least 2 years of call center experience or 2 years of food service experience with one year in healthcare food services preferred
- Demonstrated skills in customer service
- Effective reading, writing, and communication abilities
- Critical thinking and sound judgment skills
- Basic computing and math skills
- ServSafe certification or ability to attain certification within 6 months of hire except for leads supporting call center operations
Job Duties
- Performs all food service staff level functions as needed in support of various sections in the department
- Oversees daily shift operations of sections including patient dining services, retail, and catering operations involving cash handling, food production, inventory management, sanitation, and safety
- Provides on the job training for new or existing dining service associates or food and nutrition associates while performing primary duties
- Develops training competencies, schedules learning experiences, evaluates trainee performance, and reports progress to supervisors or managers
- Models, shadows, and provides feedback during training in the actual work environment
- Assists with software training in computer classroom settings
- Collaborates with registered dietitians to provide training on diet modifications and permitted food items
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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