Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,700.00 - $67,500.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee Discounts
wellness programs
Job Description
San Manuel is one of the largest private employers in the Inland Empire and is dedicated to the growth, future, and well-being of its employees. As a distinguished casino and resort establishment, San Manuel offers a dynamic and fast-paced environment where excellence in food and beverage services is paramount. Known for delivering outstanding guest experiences, the establishment operates multiple food and beverage venues that require dedicated and skilled supervision to maintain top-tier service standards and operational efficiency. The company prides itself on fostering a collaborative environment where employees are motivated, trained, and equipped to uphold the highest levels of service,... Show More
Job Requirements
- Associate's degree in hospitality management, food service, business, or related field
- minimum of two years of restaurant, customer service or related experience
- must obtain and maintain Responsible Beverage Service (RBS) certification
- must obtain and maintain ServSafe certification
- ability to work evening, weekend and holiday shifts
- physical ability to exert up to 10 pounds of force occasionally and move up to 40 pounds occasionally
- ability to perform sedentary work involving prolonged sitting and use of computer
- hearing and speech sufficient for effective communication
- visual acuity to perform data and visual inspections
- ability to move safely in office environment and operate a motor vehicle for work-related travel
- must present a neat and professional appearance
- may be required to obtain and maintain gaming license at San Manuel Tribal Gaming Commission discretion
Job Qualifications
- Associate's degree in hospitality management, food service, business, or a related field
- minimum of two years of restaurant, customer service, or related experience
- relevant and direct experience may be considered in lieu of educational requirements
- proficient in Microsoft Office including Outlook, Excel, and Word
- strong leadership and people management skills with the ability to collaborate and motivate others
- ability to delegate, multi-task, lead and prioritize in a fast-paced environment
- strong organizational and time management skills
- ability to maintain confidentiality and comply with legal and regulatory requirements
- must be able to read, write and communicate in English
- able to perform basic mathematical operations
- friendly and efficient service skills
- clear and effective communication skills
- ability to work under pressure and stay calm during busy periods
Job Duties
- Assists with day-to-day operation of the food and beverage venues by ensuring the team delivers best-in-class service to all guests while following service standards
- prioritizes training and understanding of all line-level positions to maintain and elevate brand standards
- collaborates with venue leadership to develop and execute department initiatives that build sales, profitability, and cost control
- ensures the communication and execution of department-wide fiscal and operational goals
- meets and maintains all safety and health requirements according to applicable codes and tracks required training
- ensures food is served in a healthy, safe, and timely manner
- determines materials, equipment, and facilities needed for efficient operations
- ensures cleanliness, organization and preparedness of workspace and adjacent areas
- ensures safety and security standards are in place and followed
- performs other duties as assigned to support efficient department operation
- carries out supervisory responsibilities including interviewing, hiring and training employees
- plans, assigns, reviews and directs work
- evaluates and appraises performance
- rewards and disciplines employees
- addresses complaints and resolves problems
- makes hiring decisions and designs individual development plans with succession planning
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: