Food & Beverage Supervisor, The 909
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
San Manuel Casino and Resort is a premier entertainment destination in the Inland Empire, widely recognized for its vibrant casino and exceptional dining experiences. As one of the largest private employers in the region, San Manuel is committed to fostering a supportive and collaborative work environment that prioritizes employee growth, career development, and overall well-being. This establishment offers a dynamic setting where innovation in hospitality and guest services thrives, blending modern amenities with traditional values of service excellence. The resort operates a variety of food and beverage venues that cater to a diverse clientele, ensuring every guest experience is memorable... Show More
Job Requirements
- Associate’s degree in hospitality management, food service, business, or related field
- Minimum of two years of restaurant, customer service, or related experience
- Ability to obtain and maintain Responsible Beverage Service certification
- Ability to obtain and maintain ServSafe certification
- Gaming license may be required at the discretion of the San Manuel Tribal Gaming Commission
- Proficient in Microsoft Office suite
- Strong leadership and communication skills
- Ability to work evening, weekend, and holiday shifts
- Ability to perform basic math operations
- Ability to lift up to 40 pounds occasionally
- Maintain a neat and professional appearance
- Work in a fast-paced, high-demand environment
- Must be able to communicate clearly in English
- Must be able to handle confidential information appropriately
Job Qualifications
- Associate’s degree in hospitality management, food service, business, or a related field
- Minimum of two years of restaurant, customer service, or related experience
- Proficient in Microsoft Office including Outlook, Excel, and Word
- Strong leadership and people management skills
- Ability to delegate, multitask, lead, and prioritize effectively in a fast-paced environment
- Ability to maintain confidentiality and comply with relevant laws and regulations
- Effective written and verbal communication skills in English
- Ability to perform basic mathematical operations
- Provide friendly and efficient service to guests and team members
- Ability to work under pressure and stay calm during busy periods
Job Duties
- Assist with day-to-day operation of food and beverage venues by ensuring best-in-class service
- Prioritize training and understanding of line-level positions to elevate brand standards and guest satisfaction
- Collaborate with venue leadership to develop and execute initiatives to build sales, profitability, and cost control
- Communicate and execute department-wide fiscal and operational goals
- Meet and maintain all safety and health requirements
- Track completion of department-wide training
- Ensure food is served in a safe and timely manner
- Determine materials, equipment, and facilities needed for efficient operations
- Maintain cleanliness, organization, and preparedness of workspace and adjacent areas
- Ensure safety and security standards are followed
- Perform other duties to support department efficiency
- Carry out supervisory responsibilities including interviewing, hiring, and training employees
- Plan, assign, review, and direct work
- Evaluate and appraise employee performance
- Reward and discipline employees
- Address complaints and resolve problems
- Make hiring decisions and design individual development plans with succession planning
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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