Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Courtyard by Marriott North Charleston is part of MCR, one of the largest hotel owner-operators in the United States, known for managing a vast portfolio of premium-branded hotels across multiple states and cities. Founded in 2006, MCR has established itself as a leader in the hospitality industry, managing 148 hotels with over 22,000 guestrooms in 37 states and 106 cities nationwide. This commitment to excellence is reflected in their numerous industry awards, including the Marriott Partnership Circle Award and Hilton Legacy Award for Top Performer, showcasing their dedication to quality service and operational excellence. Courtyard by Marriott North Charleston embodies... Show More
Job Requirements
- Experience in food and beverage required
- Experience in a hospitality environment preferred
- Must have a positive attitude and willingness to learn
- Must be able to understand and follow established guidelines and procedures
- Must work well in stressful, high-pressure situations
- Must be effective at listening to, understanding, clarifying, and resolving concerns and issues raised by co-workers and guests
- Must be able to convey information and ideas clearly
- Must have a desire to serve all guests
- Must be 18 years of age or older to perform this job
- Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel
- Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor
- Must clock in/out for breaks at the designated time on your schedule
- Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift
Job Qualifications
- Experience in food and beverage required
- Experience in a hospitality environment preferred
- Positive attitude and willingness to learn
- Ability to understand and follow established guidelines and procedures
- Ability to work well in stressful, high-pressure situations
- Effective listening and conflict resolution skills
- Clear communication skills
- Desire to serve all guests
- Must be 18 years of age or older
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
Job Duties
- Train workers in food preparation and in service, sanitation, and safety procedures
- Compile and balance cash receipts at the end of the day or shift
- Perform various financial activities such as cash handling and deposit preparation
- Supervise and participate in kitchen and dining area cleaning activities
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, and liquor, and report shortages
- Requisition supplies and equipment needed
- Observe and evaluate workers and work procedures to ensure quality standards, service and participate in disciplinary documentations
- Inspect supplies, equipment, and work areas to ensure efficient service and standards
- Assign duties, responsibilities, and workstations to team members
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training
- Conduct supervisory activities, such as creating work schedules or organizing employee time sheets
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
- Record production, operational, and personnel data on specified forms
- Develop equipment maintenance schedules and arrange for repairs
- Greet and seat guests, and present menus and wine lists
- Schedule parties and take reservations
- Present bills and accept payments
- Resolve customer complaints regarding food service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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