Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,900.00 - $64,600.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs
Job Description
DoubleTree by Hilton Hotel Tallahassee is a well-established full-service hotel located in the heart of Tallahassee, Florida. As part of the globally recognized Hilton brand, DoubleTree offers an inviting atmosphere marked by clean, comfortable accommodations along with exceptional guest service. The hotel is committed to providing guests with a welcoming experience underscored by friendly staff, spotless environments, and consistent quality offerings. The hotel caters to both business and leisure travelers, featuring modern amenities, meeting spaces, and dining options designed to enhance every stay. The hotel's mission is aligned with MCR Universal Role Standards, emphasizing cleanliness, teamwork, product consistency, and guest... Show More
Job Requirements
- Experience in food and beverage required
- Experience in a hospitality environment preferred
- Must have a positive attitude and willingness to learn
- Must be able to understand and follow established guidelines and procedures
- Must work well in stressful, high-pressure situations
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
- Must be able to convey information and ideas clearly
- Must have a desire to serve all guests
- Must be 18 years of age or older to perform this job
- Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays
- Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by supervisor
- Clock in/out for breaks at designated times
- Provide sufficient notice when calling out for a scheduled shift
- Able to stand for sustained periods, walk long distances, perform repetitive motions of wrists/hands, and lift certain supplies
- Must be able to read, write, understand, and communicate effectively in English
- Ability to read and interpret safety rules, operating instructions, manuals, and reports
- Capable of writing routine correspondence and business documents in English
- Able to speak effectively before groups
- Must be able to perform essential job functions satisfactorily
Job Qualifications
- Experience in food and beverage required, experience in a hospitality environment preferred
- Ability to convey information and ideas clearly
- Effective listening and conflict resolution skills
- Desire to serve all guests
- Must be 18 years of age or older
- Ability to understand and follow established guidelines and procedures
- Must work well in stressful, high-pressure situations
- Positive attitude and willingness to learn
Job Duties
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Compile and balance cash receipts at the end of the day or shift
- Perform various financial activities such as cash handling and deposit preparation
- Supervise and participate in kitchen and dining area cleaning activities
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, and liquor, and report shortages
- Requisition supplies and equipment needed
- Observe and evaluate workers and work procedures to ensure quality standards, service and participate in disciplinary documentations
- Inspect supplies, equipment, and work areas to ensure efficient service and standards
- Assign duties, responsibilities, and workstations to team members
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training
- Conduct supervisory activities, such as creating work schedules or organizing employee time sheets
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
- Record production, operational, and personnel data on specified forms
- Develop equipment maintenance schedules and arrange for repairs
- Greet and seat guests, and present menus and wine lists
- Schedule parties and take reservations
- Present bills and accept payments
- Resolve customer complaints regarding food service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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