Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Courtyard by Marriott North Charleston is part of MCR, the third-largest hotel owner-operator in the United States. With a substantial portfolio valued at 5.0 billion dollars encompassing 148 premium-branded hotels across 37 states and 106 cities, MCR is an established leader in the hospitality industry. Founded in 2006, MCR operates hotels under well-known brands such as Marriott and Hilton, employing over 7,000 team members nationwide. The company is recognized for its innovative approach, having been named one of Fast Company's 10 Most Innovative Travel Companies of 2020, and is a multiple recipient of prestigious awards including the Marriott Partnership Circle... Show More
Job Requirements
- Must have experience in food and beverage
- Must have a positive attitude and willingness to learn
- Must be able to follow established guidelines and procedures
- Must work well in stressful, high-pressure situations
- Must be effective at listening to, understanding, clarifying, and resolving concerns raised by co-workers and guests
- Must be able to convey information and ideas clearly
- Must have a desire to serve all guests
- Must be 18 years of age or older
- Must be willing to work evenings, nights, weekends, and holidays
- Must arrive and clock in on time for every shift and clock out at the scheduled time
- Must clock in and out for breaks at the designated time
- Must provide sufficient notice when calling out for a scheduled shift
Job Qualifications
- Experience in food and beverage required
- Experience in a hospitality environment preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Ability to work well in stressful, high-pressure situations
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to serve all guests
- Must be 18 years of age or older
- Willingness to work a varied schedule including evenings, nights, weekends, and holidays
- Ability to read, write, and communicate effectively in English
- Ability to read and interpret safety and operational documents
- Ability to write reports, correspondence, and business letters in English
- Ability to speak effectively before groups such as customers or employees
- Ability to interpret business records and statistical reports
Job Duties
- Train workers in food preparation and in service, sanitation, and safety procedures
- Compile and balance cash receipts at the end of the day or shift
- Perform various financial activities such as cash handling and deposit preparation
- Supervise and participate in kitchen and dining area cleaning activities
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, and liquor, and report shortages
- Requisition supplies and equipment needed
- Observe and evaluate workers and work procedures to ensure quality standards, service and participate in disciplinary documentations
- Inspect supplies, equipment, and work areas to ensure efficient service and standards
- Assign duties, responsibilities, and workstations to team members
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training
- Conduct supervisory activities, such as creating work schedules or organizing employee time sheets
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
- Record production, operational, and personnel data on specified forms
- Develop equipment maintenance schedules and arrange for repairs
- Greet and seat guests, and present menus and wine lists
- Schedule parties and take reservations
- Present bills and accept payments
- Resolve customer complaints regarding food service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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