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Omni Hotels & resorts

Food & Beverage Supervisor (PM) | New South Kitchen

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,400.00 - $65,400.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program

Job Description

Omni Atlanta Hotel at Centennial Park is a distinguished luxury hotel located in the vibrant heart of downtown Atlanta. This four-diamond establishment offers guests a unique blend of luxurious comfort and elegant style, with breathtaking views of the downtown skyline as well as the scenic Centennial Olympic Park. The hotel is strategically situated within the bustling Centennial Park District and boasts direct connections to major Atlanta attractions including Philips Arena and the Georgia World Congress Center. Additionally, the Omni Atlanta Hotel is the closest hotel to the Mercedes-Benz Stadium, making it a prime destination for tourists and business travelers alike... Show More

Job Requirements

  • able to stand for extended periods of time
  • able to work long hours/shifts
  • able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally
  • able to walk, sit, stand, squat, reach, and lean in the course of daily business
  • able to carry and balance oval and cocktail trays
  • able to push purchasing carts for a distance

Job Qualifications

  • previous supervisor experience in food and beverage highly preferred
  • must be knowledgeable of wines, beer and liquor
  • must have TIPs certification
  • must have food handler certification
  • able to read and write English proficiently
  • self motivated and ability to work with limited supervision
  • ability to work a flexible schedule to include weekends, holidays, and AM and PM shifts

Job Duties

  • assist in overall supervision of all outlets within the food and beverage department
  • have full knowledge of all menus and beverage menus
  • have full knowledge of responsible alcohol service
  • proper setup and breakdown of area and service station
  • provide the highest quality guest interactions - be pleasant, friendly and polite to everyone
  • provide cocktail service throughout all outlets
  • multi-task several guests and duties at once, maintaining the highest levels of service
  • take food and beverage orders from guests
  • enter in orders to the computer ensuring accuracy and timeliness
  • manage walk-up and seated guests appropriately
  • prepare beverages for servers from printed tickets
  • follow service standards and best practices at all times
  • demonstrate excellent teamwork with internal associates
  • responsible for assigned shift, assisting in overall management
  • demonstrate full working knowledge of POS system
  • maintain a clean and safe work environment
  • be pleasant, smile, and greet all guests, using guest names when obtained
  • check staff punctuality
  • must have sense of urgency throughout entire shift
  • handle guest comments and complaints
  • stay on the floor during operating hours
  • communicate with guests and receive feedback
  • observe, teach, and correct associates' service
  • maintain condition of outlets
  • assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS
  • perform any other duties assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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