Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.70
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Hyatt is a leading global hospitality company known for offering exceptional luxury experiences across the world. With a reputation for excellence and a commitment to delivering unparalleled guest services, Hyatt operates a wide range of hotels and resorts, including fine dining establishments, elegant bars, and exclusive club lounges. Hyatt’s dedication to quality and customer satisfaction makes it a distinguished name in the hospitality industry, offering both guests and employees rewarding and dynamic environments to thrive. The company’s ethos revolves around creating memorable experiences by combining world-class service with luxurious settings and innovative culinary offerings. Working at Hyatt means joining a... Show More
Job Requirements
- Minimum 1 year experience in a supervisory role in a full-service restaurant
- Strong knowledge of food and beverage operations
- Excellent interpersonal communication and problem-solving skills
- Ability to remain calm and professional in a fast-paced environment
- Genuine passion for hospitality and service excellence
- Prior hotel food and beverage experience is a plus
- Flexible availability including evenings weekends and holidays
- Fine dining experience preferred
- Proficient in basic computer skills including Microsoft Word Excel PowerPoint Outlook
- Ability to stand for long periods and walk moderate distances
- Ability to lift pull and push moderate weight
- Engaged trainer able to facilitate at all levels
- Qualification in hospitality management preferred but not essential
- Ability to handle effective hiring training development promotion and continuous reinforcement
- Leadership skills to coach team for guest service and employee satisfaction
- Knowledge of colleague engagement
- Ability to develop and implement revenue enhancement and cost containment strategies
- Budget development marketing plans and objectives management
- Maintain high energy positive attitude and professional appearance
- Experience planning coordinating and managing special events and holiday functions
Job Qualifications
- Minimum 1 year of experience in a lead or supervisory role in a full-service restaurant
- Strong knowledge of food and beverage operations
- Excellent interpersonal, communication, and problem-solving skills
- Ability to remain calm and professional in a fast-paced environment
- A genuine passion for hospitality, service excellence, and culinary experiences
- Prior hotel food and beverage experience is a plus
- Flexible availability, including evenings, weekends, and holidays
- Fine dining experience preferred
- Proficient in basic computer skills (ie: Microsoft Word, Excel, PowerPoint, Outlook)
- Ability to stand for long periods of time and walk moderate distances
- Ability to lift, pull, and push a moderate weight
- Be an engaged trainer, able to facilitate at all levels
- A qualification in hospitality management is preferred but not essential
- Ensure effective hiring, training, development, promotion, and continuous reinforcement
- Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
- Full understanding of colleague engagement
- Develop and implement creative strategies for revenue enhancement and cost containment
- Develop and recommend the budget, marketing plans, and objectives
- Manage within those approved plans
- Responsible for maintaining high energy, a positive attitude and professional appearance
- Plan, coordinate & manage special events and holiday functions
Job Duties
- Supervise day-to-day outlet operations, ensuring smooth and efficient service
- Support the Restaurant Manager in overseeing staff scheduling, training, and performance
- Provide hands-on assistance during service, including greeting guests, resolving issues, and ensuring an excellent dining experience
- Lead by example to maintain high standards of cleanliness, food quality, and service
- Foster a positive work environment, encouraging teamwork and staff engagement
- Address employee concerns professionally and support team development and training
- Handle guest feedback and resolve problems promptly with professionalism and care
- Ensure compliance with health and safety regulations, and company policies
- Collaborate with kitchen and bar teams to ensure a seamless food and beverage operation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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