Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,500.00 - $66,400.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel discount
Parental leave
401(k) matching
Employee Stock Purchase Program
debt-free education
career growth
recognition programs
Job Description
Signia by Hilton Atlanta is a prestigious luxury hotel located in the heart of Atlanta, renowned for its elevated hospitality experience that redefines Southern charm and sophistication. With 976 well-appointed rooms, this milestone property offers guests a unique blend of modern luxury and traditional Southern warmth. As part of the Hilton portfolio, Signia by Hilton Atlanta maintains Hilton's commitment to exceptional service, innovation, and quality, making it a sought-after destination for both business and leisure travelers. The hotel provides a vibrant and inclusive work environment where employees are encouraged to grow and thrive personally and professionally. Hilton, a globally recognized... Show More
Job Requirements
- Open availability required including nights, weekends and holidays
- Minimum of 1 year supervisory or lead experience in bar or beverage service
- Strong beverage knowledge
- Excellent conflict resolution skills
- Ability to maintain cleanliness and safety standards
- Proficient in cash handling and payment processing
- Commitment to delivering exceptional guest service
Job Qualifications
- At least 1 year of lead or supervisory experience in an upscale bar or restaurant
- Strong knowledge of beverages including beers, wines, liquors and specialty cocktails
- Experience in luxury hotel or upscale hospitality environment preferred
- Demonstrated ability to handle guest inquiries and resolve conflicts effectively
- Familiarity with health, safety, sanitation, and liquor laws
- Excellent communication and team leadership skills
- Ability to work flexible shifts including nights, weekends and holidays
Job Duties
- Supervise and train team members in all bar services and operations
- Assist management in the selection of new hires and with beverage controls
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Demonstrate knowledge of beers, wines, liquors, specialty cocktails, drink service and bar terminology
- Maintain cleanliness of the reception area and ensure equipment is well-maintained
- Ensure compliance with health, safety, sanitation, third-party liability, liquor laws and alcohol awareness standards and procedures
- Use proper cash handling and accounting procedures to total, process and collect payments from guests
- Create revenue-generating promotions
- Perform staff and additional duties, as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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