Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.64
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Daily Pay
Mental Health Resources
Paid Time Off
Travel discount
Parental leave
401k plan
Employee Stock Purchase Program
career growth
Job Description
Hilton Los Angeles Airport is a prestigious full-service hotel located conveniently off I-405, just a short distance away from notable landmarks such as SoFi Stadium, the Intuit Dome, and The Forum. Additionally, Manhattan Beach and the iconic Santa Monica Pier are within a 13-mile reach, making this property an ideal spot for travelers seeking comfort with proximity to entertainment and beach destinations. Known for offering exceptional guest experiences, Hilton Los Angeles Airport prides itself on its welcoming and professional environment. The hotel provides numerous amenities including free meals during shifts, free parking, and uniform dry-cleaning services, demonstrating a commitment to... Show More
Job Requirements
- Minimum of 2 years' supervisory experience in full-service restaurant or hotel
- Previous customer service experience in food and beverage
- Motivated to advance professionally
- Basic beverage knowledge
- Positive and proactive attitude
- Open availability including nights, weekends and holidays
- Strong communication and interpersonal skills
Job Qualifications
- Minimum of 2 years' experience in a supervisory position in a full-service restaurant or hotel setting
- Previous experience in customer service, ideally in food and beverage, demonstrating strong communication and problem-solving skills
- Motivated to advance professionally and eager to grow within the company
- Basic beverage knowledge
- Positive attitude with a proactive approach and willingness to learn on the job
- Open availability and ability to work varied shifts including nights, weekends, and holidays
- Demonstrated ability to communicate clearly and work well with others in a fast-paced environment
- Strong interpersonal and relationship-building skills to engage customers and colleagues positively
Job Duties
- Supervise, support, assign daily work, inform, and train team members in all restaurant activities and operations
- Monitor, observe, and assist in evaluating team member performance
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends, evaluate, and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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