Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Mental Health Resources
Paid Time Off
Go Hilton travel program
Parental leave
401k plan
Employee Stock Purchase Program
Job Description
Hilton Los Angeles Airport, a distinguished full-service hotel property situated conveniently off the I-405 freeway, is positioned in close proximity to several iconic landmarks such as SoFi Stadium, the Intuit Dome, and The Forum. Additionally, the bustling coastal attractions of Manhattan Beach and Santa Monica Pier are just a short drive away, within 13 miles. This prime location makes the hotel an ideal destination for both business travelers and leisure seekers who appreciate comfort, luxury, and accessibility. Hilton is globally recognized for its commitment to quality service and superior guest experiences, making it a leader in the hospitality industry since... Show More
Job Requirements
- Minimum of 2 years' experience in a supervisory position in a full-service restaurant or hotel setting
- Previous experience in customer service ideally in food and beverage
- Motivated to advance professionally and eager to grow within the company
- Basic beverage knowledge
- Positive attitude with a proactive approach and willingness to learn on the job
- Open availability and ability to work varied shifts including nights, weekends, and holidays
- Demonstrated ability to communicate clearly and work well with others in a fast-paced environment
- Strong interpersonal and relationship-building skills to engage customers and colleagues positively
Job Qualifications
- Minimum of 2 years' experience in a supervisory position in a full-service restaurant or hotel setting
- Previous experience in customer service ideally in food and beverage
- Strong communication and problem-solving skills
- Motivated to advance professionally and eager to grow within the company
- Basic beverage knowledge
- Positive attitude with a proactive approach and willingness to learn on the job
- Open availability and the ability to work varied shifts including nights, weekends, and holidays
- Demonstrated ability to communicate clearly and work well with others in a fast-paced environment
- Strong interpersonal and relationship-building skills to engage customers and colleagues positively
Job Duties
- Supervise, support, assign daily work, inform, and train team members in all restaurant activities and operations
- Monitor, observe, and assist in evaluating team member performance
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends, evaluate, and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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