Food & Beverage Supervisor, Graylyn Conference Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,800.00 - $62,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Work-life balance
Job Description
Wake Forest University is a prestigious academic institution known for its vibrant campus life and commitment to excellence in education and community engagement. Within the university, diverse departments and services work cohesively to create an enriching environment for students, faculty, and visitors. Among the key services offered by the university is its Food and Beverage (F&B) department, which plays a significant role in enhancing the overall guest experience. The university's F&B operations encompass hospitality, dining services, room service, and large event catering, all contributing to the university's distinguished reputation for quality and service excellence.
The role in focus i... Show More
The role in focus i... Show More
Job Requirements
- High school diploma or equivalent
- Two years of related supervisory experience in an upscale hospitality facility or restaurant environment or equivalent combination of experience and education
- Excellent interpersonal and customer service skills
- Ability to make independent decisions and resolve conflicts
- Knowledge of alcohol, coffee products and wine
- Knowledge of basic accounting procedures including budgeting and purchasing
- Proficiency with standard PC office software
- Effective oral and written communication skills in English
- Physical ability to perform medium work with occasional lifting up to 50 pounds
- Ability to work both indoors and outdoors
- Ability to train and supervise staff
- Compliance with employee handbook policies and procedures
Job Qualifications
- Excellent interpersonal skills including customer service
- Ability to make decisions using independent judgment
- Ability to resolve conflicts among guests and employees
- Knowledge of alcohol and coffee products
- Demonstrated knowledge of wine
- Knowledge of basic accounting procedures such as budgeting and purchasing
- Proficiency in standard PC office software
- Ability to organize space and equipment
- Ability to communicate effectively orally and in writing in English
- Ability to train staff members on various subjects
- Two years of related supervisory experience in upscale hospitality or restaurant environment or equivalent experience and education
Job Duties
- Oversees operations of Food and Beverage and Room Service departments
- Supervises and delegates responsibilities to the F and B servers
- Meets with clients and in-house staff to determine the best timing for their function
- Assists the Associate Director of Food and Beverage and the F and B Manager with the implementation of budgets and works within that budget by managing payroll and food costs
- Keeps current on trends related to dining service standards
- Monitors cleanliness and upkeep of dining areas and equipment
- Oversees sanitation and cleanliness standards
- Oversees quality and presentation of all food products and critiques the presentation of buffets and food stations
- Communicates daily with the Associate Director of Food and Beverage and the F and B Manager regarding service-related issues
- Maintains employee and guest relations
- Attends weekly Coordination Meetings
- Enforces rules of conduct and discipline
- Ensures that subordinates have proper equipment and supplies
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.