
Food & Beverage Supervisor, Graylyn Conference Center
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Wake Forest University is a prestigious higher education institution known for its commitment to providing a safe and productive learning and living community for students, faculty, and staff. Located in Winston-Salem, North Carolina, the university offers a vibrant and inclusive environment fostering academic achievement, innovation, and personal growth. Wake Forest prides itself on maintaining high standards of integrity, diversity, and equal opportunity for all its members. As an employer, Wake Forest University ensures a comprehensive recruitment process, including background checks and drug screening, to maintain safety and uphold community trust. The university is an equal opportunity employer and encourages candidates... Show More
Job Requirements
- Full-time employment status
- Ability to perform medium work exerting up to 50 pounds of force occasionally
- Ability to balance, stoop, reach, stand, walk, lift, grasp, talk, hear, and perform repetitive motions
- Visual acuity to perform tasks at or within arm's reach
- Experience in supervising others
- Fiscal responsibility for food and beverage departments and operations
- Willingness to adhere to Wake Forest University policies including background check and drug screen
Job Qualifications
- Excellent interpersonal skills including customer service skills
- Ability to make decisions using independent judgment
- Ability to resolve conflicts among guests and/or employees
- Knowledge of alcohol, coffee products, and demonstrated knowledge of wine
- Knowledge of basic accounting procedures such as budgeting and purchasing
- Proficiency in standard PC office software
- Ability to organize space and equipment
- Ability to communicate effectively both orally and in writing in English
- Ability to train staff members on a variety of subjects
- Two years of supervisory experience in upscale hospitality or restaurant environment or equivalent combination of education and experience
Job Duties
- Oversees operations of Food and Beverage and Room Service departments
- Supervises and delegates responsibilities to the F&B servers
- Meets with clients and in-house staff to determine the best timing for their function
- Assists the Associate Director of Food and Beverage and the F&B Manager with the implementation of budgets for departments and manages payroll and food costs effectively
- Keeps current on trends related to dining service standards
- Monitors cleanliness and upkeep of dining areas and equipment
- Oversees sanitation and cleanliness standards
- Oversees quality and presentation of all food products and service standards
- Communicates daily with Associate Director of Food and Beverage and F&B Manager regarding service-related issues
- Maintains a good level of employee and guest relations
- Attends weekly coordination meetings
- Enforces rules of conduct and discipline in accordance with the Employee Handbook
- Ensures subordinates have proper equipment and supplies
- Performs other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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