Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Flexible
Benefits
Team Member Travel Program
Friends and family discounted rates
comprehensive health coverage
401(k) plan with Company Match
Employee assistance program
Paid vacation
sick days
Holidays
exclusive discounts
Job Description
CoralTree Hospitality is a distinguished hospitality company dedicated to delivering exceptional guest experiences across its diverse portfolio of properties. Known for its commitment to enriching careers and life experiences, CoralTree offers unparalleled benefits designed to support both personal and professional growth. The company operates in the hospitality industry, managing upscale hotels, restaurants, bars, and in-room dining services that prioritize guest satisfaction, operational excellence, and team development. At CoralTree Hospitality, team members are valued not only for their contributions but also for their growth and well-being, making it a rewarding workplace for those passionate about hospitality and service excellence.
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Job Requirements
- High school diploma or equivalent
- Valid alcohol service certification
- Valid food handler certification
- Previous experience in hospitality or food and beverage service
- Strong communication skills in English
- Flexibility to work various shifts and days
- Ability to stand and walk for extended periods
- Capability to lift up to 25 lbs
- Commitment to providing excellent guest service
Job Qualifications
- Alcohol service certification
- Food handler certification
- Familiarity with restaurant terminology and food service techniques
- Previous experience in a food and beverage environment
- Effective verbal and written communication skills in English
- Ability to lead and motivate a diverse team
- Strong multitasking and organizational skills
- Empathy and professionalism in guest service
Job Duties
- Ensures welcoming physical atmosphere and cleanliness of the department including inspecting tabletops countertops and side stations
- Communicate information to the service team giving them the knowledge to be individually empowered
- Handle guest concerns professionally resolving issues with empathy and urgency
- Utilize the Freedom to Go Beyond to resolve guest issues promptly and with great care
- Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency
- Supervise the performance attendance attitude appearance and conduct of the service team
- Assist with the development training and inspiration of outlet staff
- Lead pre-shift meetings to communicate goals menu changes and service priorities
- Monitor team performance and provide on-the-spot feedback and support
- Assist with onboarding and cross-training of new staff
- Oversee opening and closing duties ensuring checklist completion
- Assist with inventory control ordering and restocking
- Support scheduling and labor management in coordination with the manager
- Ensure accurate cash handling POS procedures and daily reconciliation
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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