Food and Beverage Supervisor - Embassy Suites by Hilton Phoenix Biltmore
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,700.00 - $67,500.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Mental Health Resources
Paid Time Off
Travel discount
401(k) plan with Company Match
Career growth opportunities
Employee Resource Groups
Recognition and rewards programs
DailyPay access
debt-free education
Family-building and fertility benefits
Bereavement leave
Adoption assistance
Employee Stock Purchase Program
complimentary parking
Job Description
Embassy Suites Phoenix Biltmore is a distinguished full-service hotel located just minutes from the prestigious Arizona Biltmore Golf Club and the upscale Biltmore Fashion Park in Phoenix, Arizona. The hotel offers guests a comfortable and inviting atmosphere with various amenities including an outdoor pool, relaxing seating areas, complimentary evening receptions, and a complimentary made-to-order breakfast served daily. Its proximity, only a 10-minute drive from Phoenix Sky Harbor International Airport, makes it an ideal destination for travelers seeking convenience without compromising on quality and hospitality. This establishment is part of the globally recognized Hilton portfolio, known for its exemplary standards and... Show More
Job Requirements
- High school diploma or GED required
- Minimum 2 years of supervisory experience in food and beverage services
- ServSafe certification or ability to obtain
- TIPS beverage service certification or ability to obtain
- Food Handlers Card
- Ability to lift, push, and pull up to 50 pounds regularly
- Ability to lift and connect kegs weighing up to 150 pounds occasionally with assistance
- Ability to work extended hours with physically demanding tasks
- Strong communication and problem-solving skills
- Ability to manage multiple priorities in a busy environment
Job Qualifications
- 2 years of restaurant or food and beverage supervisory experience required
- Ability to communicate well with all levels within and outside the organization
- Problem-solving skills with employees and guests
- Ability to manage multiple priorities in a fast-paced environment
- High school diploma or GED required
- ServSafe and TIPS beverage service certification or ability to obtain
- Food Handlers Card
- Physical ability to lift, push, and pull up to 50 pounds regularly and occasionally manage 150-pound kegs with assistance
- Ability to work extended hours with physically demanding responsibilities
- Clear written and verbal communication skills
Job Duties
- Supervise restaurant, bar, banquets, and room service operations including adherence to health regulations
- Supervise assigned staff to ensure financial results, guest satisfaction, and positive employee relations
- Work with management to drive revenue, maximize profit, and ensure quality
- Attend meetings and communicate effectively with staff to meet guest and employee needs
- Be present on the restaurant floor during peak hours
- Open and close the restaurant as needed
- Resolve guest complaints in a courteous and friendly manner
- Train and develop associates and maintain training records
- Evaluate staff performance and provide coaching
- Motivate team through goals and recognition
- Manage labor and departmental budget
- Conduct routine inspections of operations for quality and compliance
- Ensure a clean and safe work environment
- Promote a professional and collaborative work culture
- Adhere to all Hilton Standard Operating Procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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