Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,100.00 - $65,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount
Parental leave
Matching 401(k)
Employee Stock Purchase Program
Job Description
Conrad Indianapolis is a distinguished luxury hotel recognized as the city’s first true luxury hospitality establishment as well as the only Forbes recommended hotel in the state of Indiana. This impressive 23-story tower includes 247 elegantly appointed guest rooms alongside 15,000 square feet of flexible meeting space designed to accommodate a wide array of events and gatherings. On the culinary front, Conrad Indianapolis offers two exceptional food and beverage outlets: The Capital Grille, celebrated for its sophisticated dining experience, and The Lounge, accompanied by the convenience of in-room dining services for guests who prefer privacy and comfort. Additionally, the hotel... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage or hospitality industry
- Ability to work flexible shifts including weekdays, weekends and holidays
- Strong leadership and communication skills
- Ability to manage a team and resolve guest issues effectively
- Knowledge of health, safety, sanitation and alcohol service standards
- Ability to monitor performance and maintain high service quality
Job Qualifications
- High school diploma or equivalent
- Previous supervisory experience in food and beverage or hospitality industry preferred
- Strong leadership and interpersonal skills
- Excellent communication and customer service skills
- Ability to handle guest complaints diplomatically and professionally
- Knowledge of health, safety, sanitation, and alcohol service regulations
- Ability to work flexible shifts including weekends and holidays
- Proficiency in scheduling and staff training
- Ability to manage inventory and product quality
Job Duties
- Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
- Monitor, observe and assist in evaluating team member performance
- Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Assist in monitoring inventory and inventory control
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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