Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Retirement Plan
Job Description
ASM Global is the leading company in the management of public assembly facilities, renowned for its excellence and professionalism in event management and venue operations worldwide. With a strong commitment to providing outstanding experiences for clients and patrons, ASM Global specializes in the management of diverse venues including arenas, convention centers, stadiums, performing arts theaters, and exhibition halls. They uphold high standards for service, safety, and operational efficiency, making ASM Global a premier employer in the events and hospitality industry. The company's workforce is a dynamic team that fosters innovation, collaboration, and customer service excellence, all while supporting the communities... Show More
Job Requirements
- High school diploma or general education degree (GED) required
- Must be TABC and Serve-Safe certified
- 1-3 years food service or restaurant experience required
- Minimum 21 years of age
- Must be licensed and insured to operate a motor vehicle in the United States
- Ability to work evenings, weekends, and holidays
- Ability to stand for long hours and lift up to 50 pounds
- Willingness to work in a noisy, hot, and variable environment
- Ability to communicate effectively both orally and in writing
Job Qualifications
- High school diploma or general education degree (GED) required
- Must be TABC and Serve-Safe certified
- Experience in management, catering, concessions, inventory control, order management, point of sales systems, digital content creation/implementation and menu planning in an arena or stadium environment preferred
- 1-3 years food service or restaurant experience required
- Minimum 21 years of age
- Previous responsibilities of inventory, cost control, ordering, receiving, & stocking of bar supplies and products
- Strong orientation to customer service and ability to work with other staff members in the facility
- Results oriented individual with the ability to meet required budgetary goals
- Excellent organizational, planning, communication, and inter-personal skills
- Ability to undertake and complete multiple tasks
- Attention to detail and service oriented
- Must be able to work independently with little or no supervision
- Ability to speak effectively before groups of customers
- Ability to work in both inside and outside environmental conditions
- Maintain an effective working relationship with clients, employees, exhibitors, patron and others encountered in the course of employment
- Follow oral and written instructions and communicate effectively with others in both oral and written form
- Organize and prioritize work to meet deadlines
- Work effectively under pressure and/or stringent schedule and produce accurate results
- Be licensed and insured to operate a motor vehicle in the United States
- Remain flexible and adjust to situations as they occur
Job Duties
- Oversees development, delivery, review, execution and fulfillment of proposals/contracts for clients of the venue for concessions and/or catering events while adhering to ASM Global venue policies and procedures
- Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, vendor partnerships, community events/outreach and guest experiences for catering and concessions
- Communicates with clients for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details
- Review and work along with staff to ensure execution of all F&B operations through banquet event orders and contractual obligations such as, but not limited to insurance, deposits, set up/breakdown, staffing, contracted services, equipment orders, consumption reports and special orders
- Manage and work along with the part time staff, contracted event staff and Non-Profit Groups in the areas of concessions and catering
- Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational
- Ordering and maintaining weekly/monthly inventory for concessions and catering events, such as paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies and equipment
- Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful while ensuring on all client request, concerns, and problems are addressed
- Coordinates activities and facilitates meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms
- Attends appropriate planning, organization, event and facility meetings in support of food and beverage elements for all facility operations
- Direct and work along with staff for proper cleaning techniques and procedures to ensure passing health inspections by State and local agencies and ASM Global guidelines
- Direct handling of cash and credit cards in accordance with ASM Global and Pensacola Bay Center policies
- Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, contractual requirements, and final billing accounting
- Plan, implement and operate an integrated point of sales system, run reports, process cash & credit card sales during and after events, run settlement reports
- Design and/or assist in the design and implementation of digital content for the venue display systems for the point of sales menu boards, meeting room display monitors and concession stand sponsor activations
- Act as Department Manager and/or Manager on Duty for events, onsite and offsite, including banquets, backstage catering, concessions, and other activities as deemed necessary by department and facility manager
- Assist Director of F&B to Analyze and maintain department related costs and facilitate reporting
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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