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Food & Beverage Supervisor, Big Mo's Cafe
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Job Description
San Manuel is one of the largest private employers in the Inland Empire, known for its commitment to employee growth, future success, and well-being. The organization operates Yaamava' Resort & Casino, a premier destination that offers a dynamic and high-energy environment for both guests and employees. Within its Food and Beverage department, San Manuel emphasizes quality, professionalism, and adherence to stringent standards, ensuring every guest encounters excellent service in a welcoming atmosphere. The company prides itself on maintaining its mission, vision, and values, all designed to support a positive working culture and unparalleled guest experience.
The Supervisor, Beverage rol... Show More
The Supervisor, Beverage rol... Show More
Job Requirements
- Associate's degree in food service, hospitality, business management or related field
- Minimum two years food and beverage experience in a high-volume venue with high quality food and extensive beverage offerings
- Supervisory experience preferred
- Thorough understanding of local, state, and federal alcohol and cigarette sales regulations
- Knowledge of San Manuel Gaming Commission regulations and California Department of Alcohol Beverage Control standards
- Ability to read, write, and communicate in English
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to manage cash transactions accurately and securely
- Obtain and maintain a current Food Handler's Card
- Obtain and maintain Responsible Beverage Service certification
- Obtain and maintain ServSafe certification
- May be required to obtain and maintain a gaming license as per San Manuel Tribal Gaming Commission
- Valid driver's license and vehicle insurance required for commuting between locations
- Capability to work evening, weekend, and holiday shifts
- Ability to work in a fast-paced, high-demand environment
- Physical ability to lift up to 40 pounds occasionally and perform various physical activities while maintaining endurance throughout shifts
Job Qualifications
- Associate's degree in Food Service, Hospitality, Business Management or related field
- Minimum two years of food and beverage experience in a high-volume, high-energy venue with extensive beverage offerings
- Supervisory experience in food and beverage preferred
- Knowledge of local, state, and federal alcohol regulations including San Manuel Gaming Commission and California Department of Alcohol Beverage Control
- Proficiency in Microsoft Office preferred
- Strong communication skills in English
- Ability to perform basic math operations
- Experience managing cash transactions accurately and securely
- Ability to provide friendly and efficient guest service
Job Duties
- Assist with day-to-day operation of food and beverage venues by ensuring best-in-class service and adherence to Yaamava' Resort & Casino service standards
- Oversee cash management and cash registers ensuring proper cash procedures
- Maintain professional customer service standards as outlined in the Food & Beverage Departmental Handbook
- Prioritize training on beverage preparation, responsible alcohol service, inventory control, food safety, sanitation, and safety procedures
- Administer performance management and disciplinary actions
- Ensure beverage orders are served efficiently in compliance with health regulations and Yaamava' Brand Standards
- Determine materials, equipment, and facilities needed for effective operations
- Manage beverage inventory including purchasing, receiving, rotating, storing, and issuing to meet cost and quality goals
- Complete inventory audits and logs including usage, spillage, and complimentary
- Ensure cleanliness, organization and preparedness of beverage areas and maintain sanitation standards
- Monitor preventative maintenance of beer systems, walk-in coolers, and bar equipment
- Resolve complaints, grievances, and personnel issues in daily administration
- Communicate and execute department-wide fiscal and operational goals in collaboration with venue leadership
- Perform other duties to support efficient department operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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