Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Salary
Rate:
Range $39,700.00 - $64,200.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Five Star Parks & Attractions is a leading name in the amusement and hospitality sector, recognized for crafting memorable experiences through its exceptional family entertainment centers (FECs) and amusement park locations. Known for their innovative approach, the company combines fun with safety and excellent customer service, making every visit a delightful adventure for guests of all ages. Five Star Parks & Attractions prides itself on fostering an inclusive and supportive work environment where employees are encouraged to bring their best selves to work, contribute to the company’s success, and grow professionally. The company strongly emphasizes safety, guest satisfaction, teamwork, and... Show More
Job Requirements
- High school diploma or GED equivalent required
- Previous experience in food and beverage or hospitality preferred
- Availability to work part-time hours including evenings, weekends, and holidays
- Ability to stand, walk, bend, and lift up to 50 pounds
- Strong leadership and communication skills
- Ability to follow company policies and procedures
- Must be able to handle guest complaints professionally
- Flexible and adaptable to a dynamic work environment
Job Qualifications
- High school diploma or GED equivalent
- Experience in a supervisory or leadership role preferred
- Strong communication and interpersonal skills
- Ability to manage and motivate a diverse team
- Familiarity with timekeeping and scheduling systems
- Ability to handle guest complaints and resolve conflicts
- Basic knowledge of safety and sanitation standards
- Capability to work evenings, weekends, and holidays
- Physical ability to lift up to 50 pounds
- Attention to detail and strong organizational skills
Job Duties
- Assist managers in overseeing the daily operations of all crew at the facility
- See that standups meetings pre-shift are completed
- Document attendance issues following attendance policy
- Ensure inspections are completed including tagging, reporting and follow-up
- Verify that the park is clean and delegate cleaning duties to team members
- Approve timekeeping entries and ensure management staff approve clock-in/out punches each shift
- Complete daily schedule template to ensure all positions are covered
- Assess team and move crew around as needed
- Identify training and re-training needs for team members
- Field guest complaints promptly and professionally
- Assist with completion of guest and team member incident reports and ensure reports are submitted within 24 hours
- Retrain team members injured or involved in incidents as appropriate
- Call Safety Manager immediately if medical attention is needed
- Work alongside crew as needed and fill in during breaks
- Perform other duties as required or requested
- Schedule crew members efficiently to cover designated locations
- Support GMs goal of meeting or exceeding turnover times
- Assist with ride audits and provide retraining or coaching
- Update standup meeting information and communicate changes to operations managers
- Ensure facility maintenance and notify GM of needed repairs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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