Food and Beverage Supervisor

San Jose, CA, USA|

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $23.00 - $25.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Team Member Travel Program

Vacation leave

Job Description

Seacliff Inn, a Tapestry Collection by Hilton, is an esteemed hotel located in a scenic coastal area, known for its commitment to delivering exceptional guest experiences through a blend of relaxed ambiance and superior service. As part of the Hilton brand, which is internationally recognized for its hospitality excellence, Seacliff Inn offers travelers a unique blend of local flavor and global standards. This establishment is a premier destination for guests seeking comfort, quality amenities, and memorable dining experiences, combining the spirit of the local community with the trusted reputation of a global hospitality leader.

The Food & Beverage Super... Show More

Job Requirements

High school diploma or equivalent
Previous experience in food and beverage or hospitality
Ability to supervise and motivate a team
Good communication skills
Knowledge of food safety and OSHA standards
Ability to resolve guest complaints
Availability to work flexible hours including weekends and holidays
Ability to stand for extended periods

Job Qualifications

Previous supervisory experience in food and beverage or hospitality industry
Strong leadership and communication skills
Ability to train and mentor team members
Knowledge of food safety regulations and OSHA standards
Experience working with diverse teams
Customer service orientation
Ability to handle guest concerns professionally
Basic human resource knowledge
Ability to work collaboratively with management and staff
High school diploma or equivalent

Job Duties

Ensure that department goals are communicated, understood, and met by hourly team members
Coordinate tasks and work with other departments to ensure that the department runs efficiently
Work with management to ensure that newly hired hourly team members receive orientation training
Listen to hourly team members’ suggestions for improving how work is done and guests are served, gain management support as needed to act upon suggestions
Work with management to ensure hourly team members have the necessary resources to effectively perform their jobs
Ensure hourly team members are trained on technical and service aspects of the job
Work with management to ensure that hourly team members clearly understand their job roles, responsibilities, and performance expectations
Professionally address guest concerns, requests, or issues individually or by enlisting the help of management
Act as a bridge between management and hourly team members to facilitate department operation
Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance around GSS scores
Enforce compliance with Food Safety and OSHA standards
Collaborate with management to recognize and celebrate hourly team member performance contributions
Assist with basic human resource issues/concerns of hourly team members enlisting the support of management as needed
Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance around AOS scores
Serve as an individual contributor and department role model by performing technical or functional job duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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