Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,440.00 - $81,800.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Pension Plan
Tuition Reimbursement
Free Meals
Job Description
Four Points by Sheraton Norwood is a prominent hotel and conference center located in Norwood, Massachusetts, operated by Hobbs Brook Real Estate LLC, a forward-thinking and innovative commercial real estate leader known for its sustainable properties and commitment to environmental and community improvement since 1952. As an independent franchisee of Marriott International, Hobbs Brook Real Estate manages the hotel’s employment policies and ensures a dynamic hospitality environment supported by strong organizational resources. The Four Points by Sheraton Norwood combines the trusted Marriott brand standards with a unique, community-focused approach that enhances the guest experience and supports employee growth and satisfaction.Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years of restaurant supervisory experience
- Availability for day, night, weekend, and holiday shifts including 24/7 operations
- Ability to lift and carry up to 50 pounds
- Proficiency in POS and computer software including Micros Symphony and Microsoft Office
- Strong customer service and communication skills
- Ability to resolve guest and employee issues professionally
- Understanding of cost controls, cash handling, and inventory management
- Ability to manage and lead a team effectively
Job Qualifications
- At least 2 years of restaurant supervisory experience
- Experience supervising banquet operations preferred
- Experience in hotel or free-standing restaurant environment helpful
- Proficiency with computer tools such as Micros Symphony, Microsoft Outlook, Excel, and Word
- Strong customer service and communication skills both written and verbal
- Proven leadership skills with ability to manage and resolve guest and employee issues
- Ability to create weekly team schedules
- Strong organizational skills and effective time management
- Understanding of cost controls and cash handling
- Ability to lift and carry up to 50 pounds regularly
- High school diploma or GED
- Tips and SERV Safe certification preferred
Job Duties
- Lead food service team in dining area, handling hiring, scheduling, training, guiding, and evaluating
- Manage front-of-house food and beverage operations, including coordinating events and following established procedures
- Participate, assist, and contribute to the annual special events such as Mother’s Day and Easter catering for over 1000 guests
- Establish and ensure all inventory controls and financial controls are met, including bi-annual inventory
- Ensure compliance with state and local sanitation codes
- Maintain a positive attitude and create excellent first impressions for guests
- Record all charges correctly in the POS system and close out shifts with balanced accounts
- Complete all side work at the end of each shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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