Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,400.00 - $59,100.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Life insurance
Job Description
Rolling Hills Casino is a prominent gaming and entertainment destination located in Corning, California. Known for its vibrant atmosphere and commitment to exceptional guest experiences, the casino offers a variety of amenities including gaming floors, diverse dining options, and live entertainment. As a key player in the hospitality and gaming industry, Rolling Hills Casino prides itself on maintaining high standards of service and creating memorable moments for its visitors. The casino employs a dedicated team focused on providing an engaging and enjoyable environment for all guests, combining entertainment with top-notch food and beverage services. Employing a full-time Food & Beverage... Show More
Job Requirements
- Minimum 21 years of age
- completion of orientation and safety trainings
- additional trainings as assigned
- gaming license issued by the Paskenta Gaming Commission
- RBS certification as trained at Rolling Hills Casino
- food handler's permit from relevant government agency
- must obtain Title 31 certification as trained by Rolling Hills Casino
- valid state issued driver's license
Job Qualifications
- Associate's degree or equivalent from two-year college or technical school preferred
- two years specialized experience in food services industry or equivalent combination of education and experience
- knowledge of computers in a Windows based environment
- previous experience with a point of sale system
- customer service experience
- ability to read and interpret documents such as safety rules and procedure manuals
- ability to write routine reports and correspondence
- ability to speak effectively before groups of customers or employees
- ability to add, subtract, multiply and divide
- ability to compute rate, ratio, and percent
- ability to draw and interpret bar graphs
- ability to apply common sense understanding to carry out instructions
- excellent communication and leadership skills
Job Duties
- Provides consistent, attentive and friendly service to guests
- determines work procedures, prepares work schedules, and expedites workflow
- issues written and oral instructions in a timely manner
- assigns duties and examines work for exactness, neatness, and conformance to policies and procedures
- addresses and resolves any problems during assigned shift such as customer complaints and employee issues
- maintains a hospitable and team atmosphere with staff
- sells alcoholic beverages and food to guests following RBS guidelines
- relays complaints, problems, or positive remarks to Room Manager or Shift Manager
- maintains assigned workstation and section in a sanitary and organized manner
- operates, balances and reconciles cash and credit card transactions, follows proper procedures for closing and balancing till
- performs or assists team members in performing duties and teaches customer service skills
- trains new employees and monitors their activity
- requisitions supplies and prepares inventories as requested
- monitors customer satisfaction of food, service, and atmosphere
- prepares memos and provides written direction to team members
- follows established departmental policies and procedures
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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