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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned hospitality management company dedicated to putting people first in everything they do. With a focus on fostering a culture that values diversity, growth, employee development, and wellbeing, Pyramid Global Hospitality has become a leader in the hospitality industry across its many properties worldwide. The company operates over 230 properties globally, offering a supportive and inclusive work environment where employees are encouraged to grow and succeed in their careers. At Pyramid Global Hospitality, employee value is demonstrated through comprehensive benefits, including health insurance, retirement plans, paid time off, and unique perks such as on-site wellness... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant supervision preferably in a luxury hotel or full service resort
- Familiarity with Micros point of sale system
- Strong customer service and communication skills
- Ability to work flexible hours including mornings and evenings
- Ability to manage multiple tasks in a fast paced environment
Job Qualifications
- Previous experience working at a restaurant in a luxury hotel and or full service resort
- Knowledge of Micros
- Excellent customer service skills
- Ability to make quick decisions in high stress situations
- Pleasant and positive personality
- Well organized
Job Duties
- Supervise and develop employees bar performance to ensure efficient operations and adherence to hotel restaurant policies and procedures and to insure the highest possible levels of guest satisfaction in a cost efficient manner
- Supervise programs that promote a positive work environment for all employees
- Answer inquiries pertaining to property policies and services
- Compile and balance cash receipts at the end of the day or shift
- Ensure all policies and procedures are fully implemented in the restaurant including safety emergency guidelines etc
- Function as a liaison between guest and restaurant bar while maintaining a high level of customer service
- Inspect supplies equipment and work areas for cleanliness and appearance to ensure efficient service and conformance to standards
- Inspect food and food preparation to maintain quality standards and sanitation regulations
- Investigate and resolve food quality and service complaints
- Maintain credit policies in the restaurant bar
- Perform all other duties as directed by immediate managers
- Provide assistance to staff members as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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