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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,600.00 - $62,500.00
Work Schedule
Day Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned hospitality company that puts a strong emphasis on its people-first culture. The company is dedicated to creating a supportive and inclusive work environment that nurtures diversity, growth, development, and overall wellbeing. With a portfolio of over 230 properties worldwide, Pyramid Global Hospitality is committed to building meaningful relationships with its employees while offering ongoing training and development opportunities to help them advance in their careers. This dedication is clearly reflected through comprehensive employee benefits which include health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays.... Show More
Job Requirements
- Previous experience working at a restaurant in a luxury hotel and or full service resort
- Knowledge of Micros
- Ability to make quick decisions in high stress situations
- Excellent customer service skills
- Pleasant and positive personality
- Well organized
Job Qualifications
- Previous experience working at a restaurant in a luxury hotel and or full service resort
- Knowledge of Micros
- Excellent customer service skills
- Pleasant and positive personality
- Well organized
- Ability to make quick decisions in high stress situations
Job Duties
- Supervise and develop the performance of employees' bar performance to ensure efficient operations and adherence to hotel/restaurant's policies and procedures and to insure the highest possible levels of guest satisfaction in a cost-efficient manner
- Supervise programs that promote a positive work environment for all employees
- Answer inquiries pertaining to property policies and services
- Compile and balance cash receipts at the end of the day or shift
- Ensure all policies and procedures are fully implemented in the restaurant including safety, emergency guidelines, etc
- Function as a liaison between guest and restaurant/bar while maintaining a high level of customer service
- Inspect supplies, equipment, and work areas for cleanliness and appearance to ensure efficient service and conformance to standards
- Inspect food and food preparation to maintain quality standards and sanitation regulations
- Investigate and resolve food quality and service complaints
- Maintain credit policies in the restaurant/bar
- Perform all other duties as directed by immediate managers
- Provide assistance to staff members as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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