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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $40,700.00 - $65,900.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K with company match
Company stock purchase plan
Team member engagement
Job Description
Presque Isle Downs & Casino, located conveniently off I90 in Erie, PA, is a premier entertainment destination offering a diverse range of experiences including table games, slots, a sportsbook, live thoroughbred horse racing, year-round simulcast racing, and exceptional dining options. The casino is renowned for its state-of-the-art technology, modern amenities, and commitment to guest comfort and satisfaction. With three distinct restaurants, including the award-winning Churchill's Bourbon & Brew and LBV Steakhouse, it caters to a variety of tastes and preferences, making it a standout venue in the region.
As an employer, Presque Isle Downs & Casino prides itself ... Show More
As an employer, Presque Isle Downs & Casino prides itself ... Show More
Job Requirements
- High school diploma or equivalent
- one to two years supervising experience
- ability to work flexible hours including weekends, holidays, daylight, and evening shifts
- strong knowledge of health and safety standards in food and beverage operations
- ability to sit, walk, and stand for extended periods
- ability to lift at least 30 pounds
- good vision including close, distance, and peripheral
- capable of talking and hearing
- previous Point of Sale experience preferably Micros
- intermediate computer proficiency
- ability to obtain necessary licensing by PGCB and Presque Isle Downs
- ability to lead and train staff
- excellent communication and organizational skills
Job Qualifications
- High school diploma or equivalent
- one to two years of supervising experience
- strong knowledge of health and safety standards in food and beverage operations
- ability to manage, train, and support employee issues
- excellent communication skills
- proficiency with point of sale systems preferably Micros
- intermediate computer skills including Microsoft Office Outlook, Excel, and Word
- ability to read and interpret safety rules, instructions, and procedure manuals
- effective public speaking skills
- ability to perform basic mathematical calculations including discounts, interest, and percentages
- strong reasoning and problem-solving capabilities
- ability to obtain required PGCB and casino-related licensing
Job Duties
- Provide leadership support to the management team during shifts
- schedule, organize and train food and beverage staff
- adjust staffing levels based on anticipated volume
- process cash reads following established procedures
- assist in maintaining liquor costs and accurate inventory records
- supervise cleanup and proper storage of food and beverage equipment
- manage weekly payroll and tip reporting
- supervise assignment of duties to employees for efficient operation
- address all guest compliments and complaints and communicate concerns to management
- provide operational relief to staff ensuring quality, courtesy, and service
- perform beverage and food department supervisory duties as needed
- ensure completion of opening and closing duties in the absence of management
- assist in running upscale full-service restaurant operations
- supervise large parties to ensure guest satisfaction
- cultivate and train a professional food and beverage service staff
- explore and implement events such as wine tastings and winemaker events
- adhere to company and departmental policies and enforce staff accountability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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