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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Adoption assistance
Flexible spending account
Employee assistance program
Disability insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Life insurance
Job Description
Hyatt Regency Coral Gables is an iconic luxury hotel inspired by the charm and elegance of the Mediterranean, located just steps from the vibrant Miracle Mile in Coral Gables, South Florida. This prestigious hotel blends timeless sophistication with the lively energy of South Florida, offering guests a unique and memorable hospitality experience. Hyatt Regency Coral Gables is part of the globally recognized Hyatt Hotels Corporation, known for its commitment to excellence in guest service and employee development. The hotel hosts several signature food and beverage outlets, including the refined Two Sisters Restaurant, the lively Bar 50, the refreshing Pool Bar,... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in food and beverage operations
- previous supervisory or leadership experience preferred
- strong communication skills
- ability to work flexible hours including weekends and holidays
- knowledge of food safety and hygiene standards
- ability to stand for long periods and lift moderate weight
- customer service oriented
- proficiency with POS systems
- commitment to Hyatt’s values and culture
- reliable attendance
- physical stamina
Job Qualifications
- Demonstrated commitment to Hyatt’s purpose of care—creating a welcoming, inclusive, people-first environment for guests and colleagues
- 1-2 years of food & beverage experience, with previous supervisory or lead responsibilities preferred
- strong service-driven mindset, consistently delivering warm, genuine hospitality and resolving guest needs with empathy and professionalism
- proven ability to lead diverse teams, foster belonging, and support a culture of respect, collaboration, and colleague well-being
- understanding of Hyatt operational and service standards, including quality, presentation, and cleanliness expectations
- strong communication skills with the ability to inspire, give clear direction, and navigate fast-paced service environments
- working knowledge of POS systems, inventory practices, and basic administrative processes used in food and beverage operations
- ability to embrace change, support new brand initiatives, and contribute to continuous improvement
- flexible schedule availability, including weekends and holidays, with a commitment to maintaining reliable attendance
- physical capability to stand for extended periods and lift moderate weight
Job Duties
- Supervise daily operations across restaurant, bar, café, or colleague dining areas
- ensure service standards, hygiene, and safety protocols are consistently met
- monitor floor activity to maintain smooth service flow and guest satisfaction
- assist with scheduling, task assignments, and shift coverage as needed
- greet guests and handle service recovery with professionalism and care
- monitor guest feedback and collaborate with management to enhance service quality
- lead, motivate, and support team members during service
- provide on-the-job coaching and reinforce service, safety, and quality expectations
- assist in the onboarding and training of new colleagues
- promote a positive, inclusive, and collaborative work culture
- assist with inventory control, ordering, and waste reduction initiatives
- monitor labor, supplies, and operational costs to align with departmental goals
- complete shift reports and communicate key operational updates to leadership
- ensure compliance with all liquor laws, food safety standards, and company policies
- maintain cleanliness and organization of service areas, storage rooms, and equipment
- support regular audits, inspections, and quality assurance processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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