Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Midtown Athletic Club is a well-established and respected fitness and recreational facility known for its commitment to providing exceptional service and a comprehensive athletic experience for its members. The club offers a wide range of amenities including state-of-the-art fitness equipment, group exercise classes, swimming pools, and various dining options designed to enhance the member experience. Midtown Athletic Club prides itself on fostering a welcoming and community-focused environment where health, wellness, and member satisfaction are top priorities. With a team-oriented approach, the club continually strives to improve its services to meet and exceed the expectations of its diverse and dynamic membership... Show More
Job Requirements
- must have availability to work a flexible schedule including evenings and weekends
- 2+ years of experience in a managerial role
- 2+ years of experience within a food and beverage setting
- passion for service, quality, and training
- guest oriented and service minded
- experience in using ms office word, excel and powerpoint
- mastery in delegating multiple tasks
- experience in ordering and inventory management
- team building skills
- able to stand for an 8-10 hour shift
- serv safe food protection manager certification required
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and recipes
- ability to write routine reports and correspondence
- ability to speak effectively before groups of customers or fellow employees
- ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- while performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls
- stoop, kneel, crouch, or crawl, talk, and hear
- the employee frequently is required to sit, reach with hands and arms
- the employee is occasionally required to climb or balance
Job Qualifications
- Bachelor of Science degree in hotel/restaurant management is desirable but not required
- 1-2 years managing a coffee/smoothie program preferred
- Ability to fill in for FOH or BOH roles as needed
- A passion for food and restaurant operations and a desire to make an impact on bettering people's lives
- Guest oriented and service minded
- A win together work ethic and the ability to lead by example
- Ability to adapt and succeed in a fast-paced environment
- Excellent communication and organizational skills
- Exceptional interpersonal and problem-solving abilities
- Highly responsible and reliable
- Moderate computer skills including email, word-processing, spreadsheets, etc.
- Experience in using MS Office (Word, Excel, and PowerPoint)
- Serv Safe Food Protection Manager certification required
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and recipes
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or fellow employees
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Job Duties
- Manage on a regular basis the recruitment process and retention tactics for all staff including corrective action, training, and employee morale
- Cultivate and maintain professional relationships with all employees through a positive and team-driven work effort
- Maintain superior service levels and help facilitate ongoing education of all employees
- Assist with creating and implementing a weekly schedule to best suit employees strengths and weaknesses
- Delegate tasks to employees
- Supervise staff for safety and cleanliness according to health department regulations
- Accommodate staff and guest requests and preferences whenever possible
- Train employees on proper actions and attitude in the front of house and take preventative corrective action to address issues that may arise
- Assist with employee evaluations following guidelines and procedures set forth by Midtown
- Establish and maintain open, collaborative relationships with direct reports and entire food and beverage and culinary team by soliciting employee feedback, utilizing the open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns
- Ensure employee meetings are consistently taking place
- Manage and oversee the maintenance and upkeep of the dining areas, kitchen front and back of house, smoothie counter, pool, snack shop, etc.
- Monitor, evaluate, and audit the food and beverage offerings, initiating improvements
- Assist in the management of budgeting, inventory, and other financial matters
- Create and execute member food and beverage events
- Supervise our dining room and cafe space to ensure quality of service, food, and beverage
- Seek out and use service-related guest feedback and take appropriate action to continually improve the level of service, drive overall member satisfaction, increase return visits and reduce guest complaints
- Always represent the highest of Midtown standards when communicating with membership, and respond to all membership complaints or inquiries in a timely manner
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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