Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $31.21
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Employee Discounts
Career development opportunities
Health Insurance
Paid Time Off
Retirement Plan
flexible scheduling
Job Description
The Omni Parker House is a distinguished luxury hotel located in the heart of Boston, Massachusetts. Renowned as America's oldest continuously-operating hotel since 1855, it has served as a historical landmark offering a blend of modern amenities and enduring charm. Situated on the famous Freedom Trail, this iconic establishment provides guests with grand views of historic downtown Boston and easy access to local attractions such as Beacon Hill, Faneuil Hall Marketplace, Quincy Market, and the Financial District. The hotel boasts 551 luxurious guest rooms furnished with thoughtful amenities and distinguished decor, marrying comfort with a rich sense of heritage. Its... Show More
Job Requirements
- High school diploma or equivalent
- Extensive hands-on food and beverage knowledge
- Minimum of one year experience as a restaurant host in a high volume setting
- Must be Serve Safe certified and hold unexpired TIPs
- Willingness to work flexible hours including nights, weekends and holidays
- Ability to handle multiple priorities in a fast-paced environment
- Strong interpersonal and communication skills
- Ability to maintain professional appearance according to company standards
Job Qualifications
- Extensive hands-on food and beverage knowledge and experience
- One year experience as a restaurant host in a large volume hotel or restaurant required
- Willingness to work flexible hours including nights, weekends and holidays
- Serve Safe certified
- Unexpired TIPs certification required
- Ability to work in a fast-paced environment and manage multiple priorities
- Highly developed customer service skills
- Friendly approachable demeanor and strong problem-solving abilities
- Keen eye for detail
Job Duties
- Consistent maintenance and refinement of service standards
- Ensure compliance with applicable laws and regulations
- Ensure compliance with health, safety and sanitation awareness standards
- Prepare daily for health department and EcoSure inspections
- Process requisitions for food and beverage items needed on a daily, weekly basis
- Ensure leadership floor coverage during peak outlet hours
- Responsible for ensuring a level of high-quality cleanliness, service, food quality and presentation
- Ensure positive guest service and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- Assist with monthly food and beverage inventories
- Assist with the development of staff by training, supervising, following up and hands on approach
- Hold associates accountable when not meeting job performance
- Utilize interpersonal and communication skills to lead, influence and encourage others
- Encourage and build mutual trust, respect and cooperation among associates
- Ensure associates are treated fairly and equitably
- Strive to improve associate engagement and retention
- Ensure recognition is taking place throughout departments
- Maintain a professional, neat and organized appearance according to Omni Parker House standards
- Respond swiftly and effectively in any emergency or safety situations
- Ensure a safe working and guest environment to reduce the risk of injury or accident
- Conduct and attend all required department trainings and meetings
- Perform any other duties required by senior management
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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