Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Paid holidays
Job Description
Desert Diamond Casino (DDC) located in Glendale, Arizona, is a prominent gaming and entertainment establishment that offers a rich blend of casino excitement with dining and hospitality services. Renowned for its commitment to providing exceptional guest experiences, this casino provides a dynamic and engaging environment for both patrons and team members. The casino emphasizes integrity, teamwork, and high standards across all its operations. Its Food and Beverage department plays a vital role in delivering quality service that complements the overall gaming and hospitality experience. Positioned within a vibrant and fast-paced atmosphere, Desert Diamond Casino stands out as a key destination... Show More
Job Requirements
- Must be 18 years of age or older
- no felony, theft or stealing convictions
- must successfully pass pre-employment drug/alcohol screening and background check
- must obtain and maintain a gaming license
- high energy and motivated personality
- positive, motivating leadership qualities
- ability to follow instructions
- ability to carry out detailed oral and written instructions
- must present neat and professional appearance
- must demonstrate professional phone and radio etiquette
Job Qualifications
- High school diploma or GED
- minimum one year recent supervisory dining room or food service experience
- experience in cash handling and alcohol enforcement
- knowledge of dining, buffet and food maintenance operations
- knowledge of menu items including entrees, sides, beverages and desserts
- familiarity with Point of Sale (POS) and procurement systems
- knowledge of supervisory techniques
- computer proficiency
- knowledge of Arizona Title 4 liquor law regarding alcohol service
- ability to obtain Food Handlers card and TIPS certification
- effective verbal and written communication skills in English
- strong customer service skills
- ability to work in a stressful and busy environment
- ability to lead a team and resolve guest concerns
Job Duties
- Ensures compliance with all Tohono O’odham Gaming Enterprise policies and procedures including Internal Controls
- knowledge of laws and regulations governing Food & Beverage and upholding all Tribal, City, State and Federal health/food safety codes
- maintains a clean, organized and sanitized work area following all applicable regulations
- provides exceptional service to guests in a friendly and efficient manner
- responsible for quality control and consistent presentation of items served
- maintains effective communication with management, team members, and other departments
- conducts fair performance evaluations on subordinates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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