Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Northgate Resorts is a leading hospitality company that owns and manages the most awarded Camp-Resort portfolio in the United States. With a passionate commitment to creating unforgettable family camping memories, Northgate Resorts prides itself on fostering an environment where guests can enjoy quality time surrounded by nature and exceptional resort amenities. The company stands out in the industry due to its dedication to guest satisfaction and a team-oriented culture that strives to make a positive impact in the lives of every visitor. Northgate operates as a highly effective, lean, and fast-moving organization that values collaboration, innovation, and excellence in service... Show More
Job Requirements
- Food service experience required
- state required certification
- ability to work nights, weekends, and holidays
- ability to lift up to 50 lbs
- ability to remain stationary and work in warm environments
- ability to constantly climb, balance, stoop, kneel, bend, crouch, and crawl
- ability to manipulate fingers, hands, and arms for serving and carrying
- strong organizational, motivational, and leadership skills
- excellent communication, customer service, and problem-solving skills
- strong attention to detail, speed, and accuracy
- ability to multi-task and work in a fast-paced environment
- strong work ethic and positive attitude
- ability to work with minimal supervision
- maintain a positive work environment
Job Qualifications
- Food service experience
- state required certification
- experience in customer service and hospitality preferred
- basic computer skills
- strong organizational skills
- motivational skills
- leadership skills
- excellent communication skills
- customer service skills
- problem-solving skills
- strong attention to detail
- ability to work with speed and accuracy
- ability to multi-task in a fast-paced environment
- strong work ethic
- positive attitude
- ability to work with minimal supervision
- ability to maintain positive work environment by effective communication and teamwork
Job Duties
- Complete required reports on a timely basis
- assist with the monitoring of sales and make adjustments to the menu such as pricing and specials
- schedule staff, monitor payroll, and maintain compliance with a payroll budget
- conduct daily stand up meetings with food and beverage staff to prioritize the day and facilitate feedback from staff members
- participate in recruitment and selection of talent for the food and beverage department
- participate in the development and execution of training programs for new hires and ongoing training for staff members
- supervise daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments
- assist with overall operation of the restaurant including Point of Sale transactions, expediting, restocking
- ensure outlets are sanitized, cleaned, stocked, and set up correctly while adhering to sanitation, safety, and alcohol beverage control policies
- provide coaching, encouragement, and recognition to staff regularly
- monitor the performance of staff providing real-time feedback and coaching
- maintain quality of operation by ensuring service excellence, adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair
- monitor and maintain compliance with food safety and sanitation standards
- monitor cash drawers and ensure cash handling procedures are followed
- collaborate with park and home office departments
- coordinate and oversee various projects from start to finish
- respond to guest inquiries using company’s service recovery guidelines
- utilize and learn reservation system for daily planning
- participate in other projects and activities as assigned
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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