Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $23.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability Coverage
Tuition Reimbursement
401(k) retirement
discounted gym membership
Paid Time Off
Employee Assistance Programs
Free health clinic visits
Career advancement opportunities
Free parking
Job Description
Loretto is a reputable and established senior living community committed to enriching the lives of its residents through exceptional hospitality and service. Known for its compassionate care and vibrant living environments, Loretto operates multiple sites providing a comprehensive range of supportive services and amenities. The community fosters a welcoming atmosphere where residents feel valued, respected, and cared for by a dedicated team of professionals. The organization emphasizes excellence in all aspects of its operation, encouraging continuous growth and development for both residents and employees alike.
The Food & Beverage Supervisor role at Loretto is a pivotal position responsible fo... Show More
The Food & Beverage Supervisor role at Loretto is a pivotal position responsible fo... Show More
Job Requirements
- High school diploma
- 2-4 years experience in food service
- Prior supervisory experience preferred
- Knowledge of state and federal health and sanitation regulations
- Competent in food service and delivery
- ServeSafe certification preferred
- Ability to provide exemplary customer service
- Attention to detail
- Leadership skills
- Problem solving abilities
- Communication proficiency
- Interpersonal skills
- Computer skills in MS Office
- Willingness to work weekends, holidays and special events
Job Qualifications
- High school diploma
- 2-4 years experience in food service
- Prior supervisory experience preferred
- Knowledge of pertinent state and federal health and sanitation regulations
- Competent in food service and delivery including portioning, presentation and temperature
- ServeSafe certification preferred
- Ability to interact with customers in a friendly and courteous manner
- Ability to provide consistent execution and exemplary service
- Coaching skills for staff
- Attention to detail
- Management and leadership abilities
- Problem solving skills
- Communication skills
- Outstanding interpersonal skills
- Computer skills in MS Office and related software
- Ability to work weekends, holidays and special events
Job Duties
- Provide an enjoyable dining experience and ambiance for residents and guests through exceptional service
- Supervise dining room staff to ensure proper service and coach team members for consistent execution and exemplary customer service
- Maintain high standards for food presentation and service
- Receive and resolve complaints concerning food and service using patience, active listening, and positive communication
- Manage financial transactions including happy hour, employee meals, vouchers, cash transactions and billing
- Serve as liaison between dining room and kitchen staff promoting a collaborative team environment
- Pay attention to appearance, cleanliness, layout, organization and safety of dining room areas and equipment
- Complete daily inspections and weekly audits to ensure side work and maintenance are completed
- Conduct pre-meal meetings and communicate information and policy changes
- Suggest improvements in dining room service procedures and layout
- Maintain inventory of dining room items and ensure proper cleaning, storage and replacement
- Update and refine policy and procedure manuals for service staff
- Confirm completion of open and closing procedures and secure dining room and kitchen
- Ensure compliance with local and state laws and dining policies related to food, beverage and alcohol service
- Follow special diets and provide special utensils when needed
- Report issues or concerns about residents to nursing staff or food service management
- Cross-train to cover duties for other housing locations and cover other dining rooms as needed
- Support and participate in Quality Assurance Performance Improvement activities
- Assist with special events, celebrations and projects
- Perform other assignments as required by Dining management
- Work every other weekend, holidays and special events as assigned
- Coordinate the work of assigned employees and communicate work instructions
- Act as primary contact for routine issues and perform work alongside subordinates when necessary
- Approve schedules ensuring optimal personnel utilization
- Provide technical training and assistance on equipment and procedures
- Provide input on employee performance and alert manager to issues
- Promote and model culture of service excellence
- Create and maintain collaborative relationships using active listening and open communication
- Use communication and critical thinking skills for conflict resolution, problem solving, and coaching
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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