Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $64,800.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
employee recognition programs
Job Description
This opportunity is with a distinguished restaurant that prides itself on delivering an exceptional dining experience to every guest. Known for its commitment to quality, service, and a warm, welcoming atmosphere, this establishment attracts a diverse clientele seeking memorable meals and outstanding customer service. The restaurant is part of a larger hospitality group dedicated to excellence and innovation in the dining industry, continually striving to exceed guest expectations through high standards and attentive staff responsibilities. The work environment is dynamic and team-oriented, emphasizing cohesion among staff members to provide a seamless culinary experience.
The role involves being a ke... Show More
The role involves being a ke... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or a related hospitality role
- Basic computer skills including POS system operation
- Ability to handle cash and process transactions accurately
- Excellent communication and organizational skills
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand and move during shifts
- Knowledge of health and safety regulations
- Commitment to professional conduct and teamwork
Job Qualifications
- Previous experience in guest service or restaurant environment
- Ability to communicate effectively with guests and team members
- Strong interpersonal and customer service skills
- Knowledge of POS systems
- Familiarity with health and safety regulations in hospitality
- Ability to multitask and work in a fast-paced environment
- Professional demeanor and positive attitude
Job Duties
- Support all functions of restaurant in order to guarantee an exceptional guest experience
- Handle the table bookings
- Direct guests to their tables in absence of host or hostess
- Inform guests of food preparation details and ensure awareness of any allergies
- Communicate specific guest needs through POS system in times of need
- Maintain complete knowledge of restaurant menu, specials, menu deviations, outlets, and services
- Ensure proper dining experience including delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses
- Ensure station and table set-ups are complete and perform various side duties
- Assist in clearing tables and return all equipment to respective areas including rolled silverware and condiments
- Maintain proper condition and cleanliness of the restaurant including disposing waste, cleaning glassware, and wiping tables
- Attend immediately to spills and breakages
- Assist with special events including different serving methods
- Communicate products and services available at the resort
- Actively ask for and encourage guest feedback including on social media
- Facilitate conversations and act on complaints to improve guest experience
- Actively communicate with entire team to ensure best possible guest experience
- Handle social media content to promote restaurant and bookings
- Handle special requests and anticipate guest needs
- Promptly respond and resolve guest complaints
- Answer telephone promptly and politely
- Use guests’ names and document all transactions properly
- Handle and account for all cash, checks, and credit cards
- Close out servers and bartenders and ensure proper shift closing
- Handle and account for keys
- Be knowledgeable about emergency procedures, lost and found items, and security concerns
- Adhere to all state and federal alcohol sale requirements
- Adhere to all Health Department requirements
- Perform other assignments as assigned or requested
Job Qualifications
Experience
No experience required
Job Location
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