Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
The Le Meridien Sheraton Charlotte Hotel, managed by StepStone Hospitality, is a premier full-service hotel offering exceptional accommodations and hospitality services in the vibrant city of Charlotte. Known for its sophisticated ambiance, impeccable service standards, and strategic location catering to both business and leisure travelers, this hotel delivers a memorable guest experience through its refined dining venues, elegant meeting spaces, and welcoming atmosphere. The property prides itself on a collaborative and inclusive work environment where team members are empowered to contribute their best efforts in a culture of respect, diversity, and professionalism. StepStone Hospitality ensures that every employee is supported... Show More
Job Requirements
- Must have open availability
- Must have comprehensive knowledge of the English language
- Ability to assist with all functions of F&B department to ensure guest satisfaction
- Ability to assist with various accounting and office tasks as needed
- Ability to scrupulously follow all StepStone and hotel policies and procedures
- Attend required meetings
Job Qualifications
- Comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
- Ability to assist with design and preparation of statistical reports and presentations
- Ability to accurately report information
- Knowledge of food and beverage service standards
- Experience in hospitality supervision or management
- Proficiency in office and accounting software
Job Duties
- Oversee restaurant operations and personnel
- Schedule employees based on business volumes
- Assist with restaurant operations as needed
- Maintain standards of food, beverage, and quality guest service
- Establish and maintain a proactive human resources function including associate motivation, training, coaching, and development
- Manage compliance with labor, wage, hour, and StepStone-related regulations and policies
- Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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